Seasons K. Branco

P.O. Box *** Mountain View, Hawaii 96771 PH: 808-***-**** Email: adwfto@r.postjobfree.com

University Health Partners

Patient Service Representative

October 2020- September 2021

Greeting patients, checking in patients, verifying insurance coverage, assemble patient medical records, pull patient charts on a daily basis communicate with physician and staff for urgent matters, answer phones and schedule patients, check and respond to messages thru EPIC inbasket and chat, process patient referrals, complete consult request form for new and established patients, maintain appropriate inventory and levels of forms and supplies used in reception area, assist with office clerical functions including correspondence check request, orders assist with billing follow up as requested by the ucera billing, assist staff members with photo copying filing typing ordering assigned

Hawaii Radiologic Associates

Scheduler

May 2019- October 2020

Check in patients, request prior images thru BEAM, schedule patients, team player, answer phones

Medical Biller

Private

August 2016 to Present

Process claims on a weekly basis, uses practice suite program to process claims, contact insurance companies for unpaid claims

Office Manager

Carol A Orr MD LLC - Hilo, HI

May 2015 to March 2019

screen patients, take vital signs and patient history, answers phone calls from insurance adjusters, new referrals and patients, and various physicians and nurse case managers, order supplies for physical therapy and medical supplies, inventory, schedule lab and urine specimen pick-ups with laboratory, schedule meetings with drug representatives and urine reps, schedule patients for follow up appointments, create and follow up on treatment plans for approvals from insurance adjusters, team player.

Clinical Assistant

Hawaii physical therapy and chiropractor clinic - Hilo, HI

October 2014 to April 2015

Greet and screen patients, input vital signs and demographic information, set up EMR, set up patients room, schedule patients, team player, verify authorization

Shelter Worker

CHILD AND FAMILY SERVICES - Hilo, HI

August 2013 to October 2013

Answer phones, take intake crisis phone calls, assist families with filing out intake packet, conduct and coordinate weekly group support meetings, team player

Office Manager/ staffing coordinator

MASTERCARE - Hilo, HI

April 2010 to October 2012

Managed office and field staff which consisted of personal assistant, home health aides, certified nurses aides, Licensed practical Nurses, and Registered Nurses. Interview and test job applicants for suitability into Mastercare work environment. Created work schedule for employees, marketed company to outside resources job applicants, worked with various vendors such as Ohana Health Plan, United Health Care field service coordinators, Department of Health Developmental Disabilities Case Managers, worked on-call shifts which consisted of answering phone calls after hours from patients and/or employees that were unable to fulfill during their shift.

EDUCATION

Associate in Medical billing and coding

Colorado Technical University-Online - Colorado April 2010 to May 2012

Certifications/Licenses

Skills

Certified Nursing Assistant (CNA)

February 2010 to April 2010

Renew and retook cna refresher course since had it back in January 1999-March 1999

Cpr and first aid certified

Front Office (9 years) CNA/Home Care (10+years)

Office Manager (5 years)

Reference Upon Request

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