Customer Service Packer
Resume:
Jacqueline Gonzalez **** Linden Blvd.
Brooklyn, NY 11207
**********************@*****.***
EXPERIENCE
Fresh Direct, Bronx — Pick-A-Packer
August 2013 - August 2022
● Pulls and packs products based on daily orders.
● Meets specifics of customer orders in a timely manner.
● Keeps products separated, organized and in good rotation.
● Monitors product quality frequently, reporting problems to mitigate safety issues.
● Operates various pieces of equipment (i.e. Bendi, Palletizer, Dolly Loader, Pallet Wrapper, Forklift, and Electrical Pallet Jacks).
● Reports any mechanical problems.
● Utilizes continuous improvement mindset and assists in identifying opportunities to improve processes.
● Follows good manufacturing practices and required work safe practices.
● Maintains a clean, sanitary, and safe work area.
● Performs other duties as assigned.
GoodWill, Manhattan — Retail
February 2009 - July 2012
● Greets and interacts with customers.
● Consults with customers to understand their needs and preferences related to merchandise.
● Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs.
● Answers customer's questions about merchandise.
● Assists customers with purchase decisions.
● Retrieves merchandise from the sales floor, stock room, or other inventory locations; places special orders.
● Collects payment using the store point of sale system.
● Processes returns and exchanges.
● Performs other duties as assigned.
SKILLS
Lorem ipsum dolor sit amet.
Consectetuer adipiscing elit.
Sed diam nonummy nibh euismod
tincidunt.
Laoreet dolore magna aliquam erat
volutpat.
LANGUAGES
Bilingual (English, Spanish)
Volunteer Of America, Rochester, NY — Manager
April 2001 - August 2008
● Accomplishes department objectives by managing staff; planning and evaluating department activities.
● Maintains staff by recruiting, selecting, orienting, and training employees.
● Ensures a safe, secure, and legal work environment.
● Develops personal growth opportunities.
● Accomplishes staff results by communicating job
expectations; planning, monitoring, and appraising job results.
● Coaches, counsels, and disciplines employees.
● Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
● Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
● Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
● Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
● Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
● Contributes to team effort by accomplishing related results as needed.
EDUCATION
Grover Cleveland High School - High School Diploma Queens, NY
Contact this candidate