I have numerous professional aspects and skills in many areas
Resume:
Jennifer Burklow
Lockport, IL *****
********************@***********.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Laborer/Helper
ALSOURCE - Lockport, IL
December 2020 to Present
• Cleaning up work areas
• Moving materials and equipment as needed
• Responsible for loading and unloading materials
Warehouse Worker
Elite Staffing Agency - Chicago, IL
March 2019 to Present
Packed products, wrapped up product when complete, palletized products being shipped, memorized exact amount of product placed in boxes, sanitized machines when switching products,, ability to use basic math skills, workes as a team with others to complete orders, complete orders proficiently and as scheduled, clean up the product that falls off the line and onto the floor, quality control, inspected products before packaging, Relayed the product orders to the next shift, ensured that the next shift understood how to package said product, taught my relief the way to properly package product and how to do it efficiently before leaving the line
Customer Service Representative
Speedway LLC - Lockport, IL
May 2020 to August 2020
• Customer service
• Cash handling
• Training new employees
• Stocking new items
• Deliveries
• Lottery sales
• Sanitation
• Money drops
• Machine cleaning and refills
• Food handling
Customer Service Representative
Speedway LLC - Lockport, IL
May 2020 to August 2020
• Greeting customers
• Cash handling
• Cleaning and sanitizing counters, machines, windows, restrooms, and pumps
• Trained new employees
• Refilled empty machines
• Restocked products
• Delivery inventory
• Cigarette counts
• Lottery sales and cash outs
• Gift card sales
• Check ID's of individuals purchasing cigarettes.
• Expired product checks daily
• Propane exchanges
• Money drops
• Drawer close outs and daily progress reports printed and signed
• Answered phone calls
• Covered shifts as needed
• Garda money drops, paperwork checked, cash counted and initialed, safes locked properly and calibrated to correct amount
• Lottery close outs
• Ticket refills
• Proper shut down procedures
Banquet Server
Limelight Catering - Chicago, IL
August 2018 to March 2019
Set up all required areas as directed for each banquet, ensured all food/beverages on display were properly placed in assigned areas for said banquet, worked efficiently within a team, served food and drinks to guests when required, used skills in customer service, answered guests questions, informed and directed guests on where to go and what was going on at that time, took guests orders when directed to do so, followed all directions given for each event, watched all guests around you, ensured great customer service etiquette, cleaned up after guests, bussed tables, cleared off empty plates and cups, informed team members of instructions for that event, followed orders, displayed a friendly and courteous demeanor at all times, reported to team leaders during shift, kept all areas clean and in tact, knowledgeable in all areas of each banquet, ability to work longer hours during peak time. Checked ids if alcohol was served,
Server/Bartender
Blackfinn Ameripub - Mount Prospect, IL
August 2016 to May 2018
• Greeted guests, provided seating, served beverages and food, and educated guests on daily specials and menu offerings.
• Managed closing duties, including restocking items and reconciliation of the cash drawer.
• Maintained safe food handling standards at all times. Server/Waitress
Dylan's Tavern and grill - Chicago, IL
June 2014 to May 2016
• Served alcoholic beverages to patrons during high volume shifts.
• Increased restaurant sales by building rapport with customers and recommending additional items.
• Ensured a positive customer experience by responding to complaints, maintaining a clean restaurant, and promoting a welcoming atmosphere.
Bartender
Bada Brew - Crest Hill, IL
September 2010 to March 2012
• Prepared mixed drinks, poured wine, beer, and nonalcoholic beverages.
• Oversaw bar inventory, restocked supplies, and placed orders.
• Balanced cash drawers, accurately handled cash, processed credit card payment batches and prepared bank deposits.
Cashier
Windy City Grill - Romeoville, IL
February 2002 to May 2010
• Accepted cash, credit card and debit payments in an accurate and efficient manner.
• Provided professional and courteous service at all times.
• Handled food and catering orders.
Education
High school in General
Romeoville High School - Romeoville, IL
August 2002 to June 2006
Skills
• Waitress
• Restaurant Server
• Warehouse Associate
• Picker Packer
• Unloading
• Shipping
• Loading
• Order Puller
• Shipping Receiving
• Banquet Experience
• Basic Math
• Catering
• Bartending
• Math
• Banquet Experience
• Bartending
• Basic Math
• Busser
• Catering
• Food Handling
• Math
• Retail Sales
• POS
• Microsoft Word
• Host/Hostess
• Food Preparation
• Cooking
• Construction
• Customer service
• English
• Upselling
• Cleaning Experience
• Pricing
• Warehouse experience
• Time management
• Front desk
• Microsoft Office
• Kitchen Experience
• Merchandising
• Food Service
• Quality Control
• Cash Handling
• Inventory Control
• Microsoft Powerpoint
• Supervising Experience
• Snow plowing
• Manufacturing
• Hospitality
• Food Safety
• Lawn Care
• Mowing
• Commercial Cleaning
• Landscape Maintenance
• Leadership
• Construction (3 years)
• Utility locating (2 years)
• Driving equipment (4 years)
• Pulling trailers with equipment (1 year)
• Horizontal drilling (1 year)
• Basic construction (2 years)
• Communication skills (10+ years)
• OSHA certification (3 years)
• Landscaping (9 years)
• Delivery driver experience (10+ years)
• Climbing
• Backhoe Operation
• Heavy Equipment Operation
Certifications and Licenses
ServSafe Food Handler
September 2016 to September 2019
Illinois BASSET certification
September 2016 to September 2019
food handler certificate
OSHA 10
March 2018 to Present
1. Basic safety and regulation knowledge required for job safety 2. Educated on the required and proper PPE needed in the field 3. In the field knowledge pertaining to job site hazards 4. Proper protocol training for accidents on the job site 5. Basic knowledge of safety standards required while on the job sites 6. Educated in basic safety while using equipment
7. Hazard areas and how to avoid accidents
8. Required training in equipment use and the safety standards while using, are near, are standing on, climbing up, cutting, drilling, driving, moving, spotting, flagging, digging, pulling, lifting, breaking or anything else near equipment
9. Lock out tag outs in electrical
Assessments
Food Service: Customer Situations — Proficient
June 2020
Measures a candidate's ability to use logical approaches when solving problems in a restaurant context.
Full results: Proficient
Bartending — Proficient
June 2020
Understanding, pouring, and mixing drink orders
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
November 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Customer Service — Highly Proficient
November 2020
Identifying and resolving common customer issues
Full results: Highly Proficient
Call Center Customer Service — Expert
November 2020
Applying customer service skills in a call center setting Full results: Expert
Filing & Organization — Highly Proficient
November 2020
Arranging and managing information or materials using a set of rules Full results: Highly Proficient
Data Entry: Accuracy — Highly Proficient
December 2020
Entering data quickly and accurately
Full results: Highly Proficient
Work style: Reliability — Completed
December 2020
Tendency to be dependable and come to work
Full results: Completed
Verbal communication — Highly Proficient
March 2021
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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