Lead Bookkeeper/ Customer Service
Resume:
Patricia A Payne
Milwaukee, WI 53222
414-***-****~*********@*****.***
Profile
●Experienced Leader. 20 plus years of experience supervising others, including roles as an assistant retail manager, lead bookkeeper, team
leader, and a head cashier.
●Organizational expert. Adept in creating and maintaining complex paper and digital filing systems to ensure efficiency, ease of use, and strict confidentiality
●High-level communicator. Varied experience includes frequent and in-depth communication with audit team professionals, managers, accountants, as well as written and orally communicating with internal and external clients.
Education Business Administrative 02/2006 to 10/2007
University of Phoenix-Online
Administrative Assistant 02/1986 to 05/1987
American Business Institute, Chicago IL
H.S. Diploma May 1985
Oliver Harvey College, Chicago IL
Career History Lead Bookkeeper 2005 to Present
CR-Social Development Commission (Milwaukee WI)
●Delegate and lead work group.
●Approve HHIS for eligibility category.
●Maintain files for all clients.
●Maintain a variety of spreadsheets.
●Input data into client data base.
●Meticulous reports.
●Complete and submit reimbursement claim.
Bookkeper 2003-2004
Sunflower Grocery (Lexington, MS)
●Responsible for financial transaction and record keeping.
●Prepared bank deposits.
●Verified and balance receipts and payouts.
●Balance daily systems reports.
●Verified and balanced all cash, credit card, and check payments for all cashiers.
Assistant Front End Manager 1996-2002
Jewel Food Store (Milwaukee WI)
●Supervised all cashiers, head cashiers and service clerks.
●Resolved customer and staff issues in a satisfactorily manner.
●Coordinated, planned, and prepared shift schedules for all cashiers, head cashiers and service clerks.
●Balanced daily system reports.
●Responsible for opening and closing of daily business operations.
Bookkeeper 1993-1996
Jewel Food Store (Milwaukee, WI)
●Responsible for all financial and record keeping.
●Prepared bank deposits.
●Verified and balance all cash, credit card, and check payments for all cashiers.
●Balanced the daily system reports.
Career History (cntd.)
Head Cashier 1992-1993
Jewel Food Store (Milwaukee WI)
●Supervised approximately 20 cashiers and service clerk
●Operated a computerized cash register.
●Verified and balance cash drawer.
●Performed customer service desk duties.
Other Experiences
Bulk Mailer
●Adhered labels to bulk mail for a mailing agency.
Auditor / Team Leader
●Performed inventory of retail businesses.
●Supervised audit team.
Accounting
●Tax preparer.
Competencies Administrative
●Proficient in Microsoft Office Suite (Word, Excel,
Access, Outlook & PowerPoint), Internet research.
●Familiar with the operation of common office equipment & proficient in
general office practices.
●Excellent written & verbal communication, organizational ability, and time
management skills.
References available upon request.
Contact this candidate