Kitchen Staff Customer Service
Resume:
RAUL CARBONILLA III
818-***-**** ***********@******.*** Los Angeles, CA 90042
SUMMARY
Personable bakery professional offering expertise in company menu items and suggesting catered solutions to meet customer needs. Skilled in cleaning and using bakery equipment and assisting with bakery tasks.
SKILLS
Cooking Equipment Maintenance
Positive Attitude
Food Safety Understanding
Sanitation and Sterilization Procedures
Food Preparation
Team Collaboration
Kitchen Cleaning and Maintenance
Food Quality Standards
Weighing and Measuring
Team Building
Customer Service
Cleaning and Sanitizing
Dishwasher Operation
Vegetable and Fruit Preparation
EXPERIENCE
Associate, In N Out burger, August 2022-Current
Pasadena, CA
Cleaned shelves, counters and tables to maintain organized store.
Accepted cash and credit card payments, issued receipts and provided change.
Processed sales transactions to prevent long customer wait times.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Operated cash register or POS system to receive payment by cash, check and credit card.
Shift Manager, McDonald's, March 2018-Current
Sylmar, CA
Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.Reviewed employee performance every 3 months and delivered constructive feedback to improve weaknesses.Create balance schedules for everyday to keep every shift well-staffed during holidays and busy periods.Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Dough Maker, Bubs And Grandmas, May 2022-November 2022
City Of Los Angeles, CA
Complied with health and safety codes to protect staff and customers.
Filled out inventory and production sheets and informed head baker of stock levels.
Set heat and humidity temperatures for proof box.
Cleaned and maintained kitchen equipment and oven.
Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
Baker, Lord de pastry, June 2021-December 2021
Glendale, CA
Measured, mixed and prepped raw materials according to company specifications and recipes.
Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature.
Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
Designed appealing product displays to maintain unique presentation.
Oversaw baking and cooking training to assist new staff members in professional development.
Packaged and labeled baked goods with accurate descriptions and ingredients.
Observed color of baked products to adjust oven temperatures, humidity or conveyor speeds.
Inspected baking equipment in accordance with cleanliness and safety standards.
Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
Displayed freshly baked items, cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
Inspected products for quality assurance before display.
Prepared bagels, breads and pastries.
Server, Urth Caffé, February 2020-June 2020
Los Angeles, CA
Greeted customers, answered questions, and recommended specials to increase profits.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Prepared salads, appetizers, and garnishes to assist kitchen staff.
Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
Cleared table and bussed dishes to allow for quick setups.
Stocked server areas with supplies before, during and after shifts.
Set up dining room to meet hospitality and service standards.
EDUCATION AND TRAINING
High School Diploma
John Marshall Senior High School, Los Angeles CA May 2016
GED
Los Angeles Mission College, Sylmar CA
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