Stage Hand Armed Guard

MARTIN S. COURTADE

**** ***** ** **, ***** RAPIDS, MI 49503

adwfpz@r.postjobfree.com 269-***-****

EducaƟon

**/**** – 05/2002 High School Diploma Wyoming Public Schools

Wyoming, Michigan

Professional Experience

10/2021 - Present Service Advisor M&K Truck Centers Grand Rapids,

Michigan

Top producer with over $100k sales per month at the M&K Trailer Center.

Provide top industry standards and client services to the customer during the service experience. From iniƟal customer greeƟng through diagnosis, esƟmaƟon, repair and invoice.

Ensure the customer experience is delivered and rated above industry standards. 07/2002 – Present Stage Hand / High Steel

Rigger

IATSE Local Union 26 West Michigan

On call Theatrical Stage Hand & High Steel Rigger for Broadway shows, concerts venues and convenƟon halls.

2013 – Present Emergency

Responder / Guard

Force One ProtecƟons New Orleans,

Louisiana

I have been working for Kevin Fuchich over the last 10 years on a need by need basis as an emergency responder / armed guard during hurricanes and other natural disasters. 04/2015 Relocated to Grand Rapids, Michigan from New Orleans, Louisiana 04/2015 – 07/2021 Service Advisor JX Peterbilt Grand Rapids, Michigan

Top Producer with over 5 million in sales per year.

Processed all shop repair orders by scheduling and assigning work to shop associates to maximize technician proficiency and efficiency.

Provide effecƟve communicaƟon to customers regarding their job orders by preparing esƟmates for repair work and parts; monitor job schedules to ensure Ɵmeliness of repairs and job pricing. Work closely with customers and insurance companies to obtain necessary authorizaƟon and documentaƟon relaƟng to repair work. Complete invoicing and collecƟng procedures in a Ɵmely manner.

2006 – 03/2015 Louisiana and Texas

OperaƟons Manager

Corporate Security

SoluƟons

New Orleans,

Louisiana

Responsible for EnƟre OperaƟon; Sales, Clientele, Human Resources for the state of Louisiana and MulƟ State Federal Response

Emergency Response OperaƟons and Field Oversight Manager for Federal ProtecƟve Services Contract for the United States Regional Manager for the Road Home CorporaƟon LLT Skills & AƩributes

Chauffer License CerƟfied User of Paccar

SoluƟons & Decisiv Service

Management Plaƞorms

Experience with processing

insurance and warranty claims

within the Heavy Truck

Industries.

References

Luke Brant Former Vice President of CSS 954-***-**** Josh Roskamp Head Union Steward IATSE Local 26-616-***-**** Dave CurƟs Sales Manager, JX Peterbilt 269-***-**** Nick Laidlaw Service Manager, JX Peterbilt 616-***-**** Kevin Fuchich Owner, Force One ProtecƟons 504-***-****

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