Data Entry Customer Service
Resume:
Jaelen Hillard
Professional Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Canon Business Solutions - Logistics Team Member
Chicago, IL
10/2019 - 09/2020
• Generated documentation and information required for customer shipments.
• Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
• Produced weekly status reports detailing logistic operations and problems.
• Maintained damaged goods records, backorder logs and applicable regulatory reporting.
• Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
• Reported customer feedback to management.
Starbucks - Barista
Chicago, IL
06/2018 - 04/2019
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Maintained supply levels in counter and customer areas to meet typical demands.
• Recommended products based on solid understanding of individual customer needs and preferences.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Engendered customer loyalty by remembering personal preferences and allergy information.
• Sanitized equipment and wiped down counters and tables to prevent spread of germs.
• Cultivated to recall customers' names and address each by name. ******.*******@*****.***
South Holland, United States 60473
Skills
• Teamwork
• Logistics
• Unloading Cargo
• Inventory management procedures
• Customer service skills
• Self-Motivated
• Problem Resolution
Education
South Suburban College of Cook
County
South Holland, IL
No Degree: General
02/2019
Thornwood High School
South Holland, IL
High School Diploma
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