Steven A Gabriel
**** ******* **. ******** ******* MI 48310
adwfn1@r.postjobfree.com
Highly skilled IT professional with a background in systems administration, maintenance, project coordination and end-user training. Accomplished in designing solutions to achieve software compatibility and streamline system upgrades and installations. 20 years managing *NIX & Microsoft operating systems, servers, and specialized logistics software. 10 years tenure in administering and maintaining complex USAF avionics systems. Seeking to leverage comprehensive IT experience to take the next career step with a respected organization that values hard work, strategic thinking and results.
PROFESSIONAL EXPERIENCE (truncated)
Applications System Administrator July 2018 - Present
Peraton - Sterling Heights, MI
Assess & implemented latest innovations to recommend and adopt cost-effective, useful solutions. Implementations include but not limited to: Splunk vs. Arcsight: Symantec Altiris (ITSM) vs. SCCM: HID CMS vs Astra
Orchestrated and overseen upgrades to system hardware and software. MongoDB, Splunk, Symantec Altiris, GSA Application Releases. Created configuration guides for deploying said applications.
Tenured experience toward continuous round-trip 24-hour disaster exercises.
Manage remotely day-to-day GSA applications & equipment to promote optimal systems.
Domain administration to include but not limited to: GPO policies and procedures, & server certificates.
Managed network-related projects from concept to implementation specifically related to Cisco IOS upgrades to remain security and operations compliant.
CAPM Project Management Sep 2017 - July 2018
Self Employed Services Troy, MI
Produced over 15,000 project hours as Alteryx Applications Engineer. Implemented a Windows based, Controller/Gallery/Multiple Worker configuration with an embedded Mongo DB. Project included Tableau installation and maintenance support & Agile sponsored directives toward:
Software server & client installations, upgrades, evaluations of current technology and vendor proposals
Increased product knowledge by staying up to date on product offerings, features and functionality.
Liaised with project managers to evaluate project scope and define milestones and deadlines.
Assessed, monitored and reported on work progression.
Managed creation of disaster recovery plans for business continuation using Mongo DB native commands written in Powershell
Conferred with end user personnel to identify and resolve problems.
Cloud Architect March 2013 – Sep 2017
CDI/IBM - Troy, MI
Designed Technical Solutions Documents (TSD) for IBM Smart Cloud
Managed an effective infrastructure of 16 Global sites; leveraging Object Storage (IBM DS8000s & V7000s, Softlayer, Cleversafe & AWS), Large scale tape libraries supporting 96 drives with Spectrum Protect / TSM as primary backup solution running on Redhat servers
Orchestrated Cross-team collaboration to design a Backup as a Service (BaaS) solution whereupon data encryption is enabled while in transit & at rest
Provided status updates to keep upper management informed and to reach goals related to Data integrity, network usage, capacity & latency while maintaining 99% Service Level Agreement (SLA)
Created & deployed governance process improvements to ensure system scalability and reliability
Mentored Platform Build/Engineering teams to globally deploy Cloud Platform as a Service (PaaS)
Developed support documentation for Service Desk integration
Lead Proof of Concepts Projects and conducted technical research and development to enable innovation based on business criteria
IT Service Delivery Engineer Apr 2007 - Aug 2013
CDI/IBM - Troy, MI
Establish, implement and support multi-account governance processes for cohesive development of business IT strategic goals
Single Point of Contact (SPOC) for peer-peer reviews. Change Review Board team member. POC for Incident attributes and how they affect Meantime to Recovery (MTTR). Principal Escalation Problem Support (CritSit & First Priority accounts) ALL saving IBM millions in legal litigations, excessive downtime, high MTTR events
Coordinated with cross-functional delivery teams to perform root cause analysis (RCA) utilizing the (5'Y's) methodology toward problem/incident ticket resolution
Investigated backup/recovery failures or difficulties to diagnose and orchestrated remedial and follow-up actions.
Performed security compliance audits
Applied Six Sigma, LEAN & Agile methodologies to IBM process improvement & business solutions
Principal in Tivoli Storage Management(TSM), its Data Protection Agents for Databases (SQL, Oracle, Informix, SQL Backtrack), TSM for Data Domain/Avamar/EMC NetApps; Mail (Exchange & Domino); Networker for select clients
Administered AIX/LINUX & Windows platforms acting as Spectrum Protect Servers & Media Managers to include physical and virtual tape libraries & SAN
CORE COMPETENCIES
Infrastructure Library (ITIL) Root Cause Analysis (RCA)
Change & Release Mgmt Critical Situation Mgmt
Backup/Recovery *NIX Administration
Windows Administration MS Office 365
Mongo DB Admin Splunk Administration Leadership & Management
Education and Training
Community College of USAF
Electronic Engineering Technology with Minor studies in
EW Avionics Systems
Training Management
Computer Science
Production Control
Control Quality Assurance
Global Network Solutions
Project Management (CAPM / Agile & Six Sigma / LEAN)
Splunk Inc
Splunk Admin/Data Admin/SME
UNITED STATES AIR FORCE 1981- 1991
Honorable Discharge – Sergeant - EWS Technician
Honors, Awards, Memberships
Eagle Scout – Boy Scouts of America
Stamp Philatelic Society – Collector of US & European stamps