YEVETTE WASHINGTON
Newark, DE ***** · 302-***-****
adwfmc@r.postjobfree.com
EXPERIENCE
**** – CURRENT
FOUNDER, Bubble Bee Cleaning Service
Fostering business development, creating proposals for perspective clients, and following customer leads
Maintaining full-cycle customer care, including contract creation and invoice billing
Ensuring client specifications are met and expectations are exceeded
2021 – 2021
SUPERVISOR, Aerotek
Managed 15-employees and coordinated various contractors
Reported to engineers and project managers
Optimized workflow to maximize efficiency of conveyor belt units
2019 – 2020
ASSEMBLER, W.L.GORE
. Measure cables and use specific tools to shape and trim down to appropriate size.
. Connect parts together by soldering and torque. Use laser or stripper machines for a specific
Task essential to completion of a specific cable.
2019 – 2019
OFFICE COORDINATOR, American Driver Training Academy
Scheduled students for CDL training classes
Utilized computer programs to enter and track student information
Communicated progress and results with students and Department of Labor case workers and probation officers
Assisted instructors with class planning and assessment
2016 – 2017
QUALITY CONTROL SUPERVISOR, Jet.com
Planned and established work schedules, assignments, and production sequences
Met company production goals and trained employees in equipment operations
Controlled and updated operations data
Collaborated with management team to resolve worker issues
2013 – 2015
LOAN REVIEW ANALYST, Dac Finance
Verified and examined loan applications and documents for accuracy
Communicated with customers regarding status of loan application
Advised customers on loan selection in a high call volume environment
Tracked information through various software
2010 – 2013
COLLECTION AGENT, ArManagement
Located and notified customers of delinquent accounts
Contacted customers in a high call volume environment
Processed payments and answered questions on delinquent accounts
EDUCATION
1995
HIGH SCHOOL DIPLOMA IN MEDICAL/CLINICAL, National Education Center
SKILLS
Quality Control
Call Center
Training
Management
Bilingual
Merchandising
Payroll
Scheduling
Analysis
Microsoft Office (Excel, Word, etc.)
Leadership
Loan Processing
Event Planning
Customer Service