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Cleaning Service Call Center

Location:
Newark, DE
Salary:
17.00
Posted:
April 08, 2023

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Resume:

YEVETTE WASHINGTON

Newark, DE ***** · 302-***-****

adwfmc@r.postjobfree.com

EXPERIENCE

**** – CURRENT

FOUNDER, Bubble Bee Cleaning Service

Fostering business development, creating proposals for perspective clients, and following customer leads

Maintaining full-cycle customer care, including contract creation and invoice billing

Ensuring client specifications are met and expectations are exceeded

2021 – 2021

SUPERVISOR, Aerotek

Managed 15-employees and coordinated various contractors

Reported to engineers and project managers

Optimized workflow to maximize efficiency of conveyor belt units

2019 – 2020

ASSEMBLER, W.L.GORE

. Measure cables and use specific tools to shape and trim down to appropriate size.

. Connect parts together by soldering and torque. Use laser or stripper machines for a specific

Task essential to completion of a specific cable.

2019 – 2019

OFFICE COORDINATOR, American Driver Training Academy

Scheduled students for CDL training classes

Utilized computer programs to enter and track student information

Communicated progress and results with students and Department of Labor case workers and probation officers

Assisted instructors with class planning and assessment

2016 – 2017

QUALITY CONTROL SUPERVISOR, Jet.com

Planned and established work schedules, assignments, and production sequences

Met company production goals and trained employees in equipment operations

Controlled and updated operations data

Collaborated with management team to resolve worker issues

2013 – 2015

LOAN REVIEW ANALYST, Dac Finance

Verified and examined loan applications and documents for accuracy

Communicated with customers regarding status of loan application

Advised customers on loan selection in a high call volume environment

Tracked information through various software

2010 – 2013

COLLECTION AGENT, ArManagement

Located and notified customers of delinquent accounts

Contacted customers in a high call volume environment

Processed payments and answered questions on delinquent accounts

EDUCATION

1995

HIGH SCHOOL DIPLOMA IN MEDICAL/CLINICAL, National Education Center

SKILLS

Quality Control

Call Center

Training

Management

Bilingual

Merchandising

Payroll

Scheduling

Analysis

Microsoft Office (Excel, Word, etc.)

Leadership

Loan Processing

Event Planning

Customer Service



Contact this candidate