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Profile

Experienced in customer service for over 8 years. Detailed oriented and adaptable to fast paced work. Able to work under pressure and multi task. Willing to take on any task big or small.

Experience

TECH SUPPORT, DISPATCH, CUSTOMER SERVICE ; WATER TECHNIQUES — 2021- PRESENT

• Setting schedules for technicians

• Using excel to make work orders and make equipment list for calls

• Troubleshooting via FaceTime and over the phone

• Used over 4 programs to input reports and work orders HVAC CUSTOMER SERVICE; DIAL ONE SUNSHINE — 2022

• Making everyone knew assignment for the day

• Handled customer concerns and acquisitions

• Took payments and set appointments

LEAD SALES COORDINATOR ; GREEN STAR HOME SERVICES —2019-2022

• Set up technicians schedules

• In charge of over 10 technicians and sales team

• Signed customer for service agreements

• Provided estimates for new HVAC systems

LOSS PREVENTION SECURITY OFFICER; SOS SECURITY — 2018-2019

• Managed front desk and monitored over 30 surveillance cameras

• Maintained daily vlogs of irregularities including theft and property damage

• Communicated with law enforcement

Anthony Sandoval

714-***-**** Asandovaladjuster@Gmail,.com 7500 Paradise Rd, San Antonio, TX 2 of 3

CUSTOMER SERVICE, INBOUND BILLING REP; VERIZON FIOS — 2014-2016

• Lead sales representative

• Providing customer service for billing and sales

• Resolving customer concerns and accounts

License’s

Texas- All Lines Adjuster

Drivers License

Certification

State Farm Auto

State Farm Property -Policy & Estimatics

Education

• High school diploma

• Adjuster academy

• Valley guard

Skills

• Working well under pressure

• Computer skills

• Willingness to learn

• Working well under pressure

• Resilience

References

3 of 3

Justin Miller; Previous supervisor

210-***-****

Jack Custer; Previous supervisor at Green star and Dial One Sunshine

949-***-****

Eric Magana; Prior supervisor at Green Star home services

714-***-****

Contact this candidate