Manager Operation's

TAMMY WESTRICH

**** ******* *** #**,******** Oregon 97439

**********@***.***

Summary:

Seeking to continue my Management skills and Customer Service skills. My lifetime on the job skills have helped with established leadership skills and management experience. Able to oversee and implement practices and procedures to correct short falls and increase efficacy. Recognized leaders, providing strategic planning and development. Distinct areas of expertise includeOperational Management, Leadership General Manager, Teamwork Reservations Software, Microsoft Office, Food and Beverage, Resort event planner. Capex Projects, Purchasing and receiving .Overseeing Contracting Contracts. Working with COI’s .Procurement, Property Management, Leasing,Risk management as well as Rent Control Expenses.

Skills

Multi-Department Management.

Promote Services.

Assignment delegation.

Conflict resolutions.

Experience

Resort/Campground Manager 2019 to 2023

Thousand Trails Resorts and campgrounds.

(Operated by MHC Properties)

Purchasing and Receiving of all Merchandise receiving for Resorts and Campground but not limited to inside resorts, but as well as inside/outside Capex projects.

Contracts and Insurance needs are met.

Handling all emergency, disaster planning, and execution of this planning to comply with OSHA.

Handling all accidents and legal matters pertaining to the resort.

Working with diverse company to ensure that all persons are treated equal.

(Regardless of Race, Color, National Origin, Sex, Religion or age)

2017- 2018 Personal

Operator/General Manager 2016-2017

Yogi Bear Jelly Stone Park

Park Camp resorts in Nashville, Tennessee

Handling all emergency, disaster planning, and execution of this planning to comply with OSHA.

Handling all accidents and legal matters pertaining to the resort.

Working with diverse companies to ensure that all people are treated equally.

(Regardless of Race, Color, National Origin, Sex, Religion or age)

Completely overseeing and running all operative behind the scenes as well as fully involved with day-to-day operations of running a Resort.

All P and R for full Camp-Resort property

Overseeing and OR ordering of Small Snack and Ice Cream Parlor.

OWNER OPERATOR/GM OFAUSTIN,MN YOGI BEAR CAMP-RESORT ( 2007 TO 2016)

(Family owned and operated)

Everything above I have learned from the bottom up of purchasing a Resort/Campground.

Purchased at 500,000 and sold for 6 million.

Education

Graduate of Oglebay – The National School of RV Parks Campground Management .

The school is a 50 hour,intensive training program conducted for one week A year and A 3rd year to gain your Graduate program Certification for a lifetime. The certification means Owners, Operators topics of finance administration, marketing,Customer Service, Recreation Management, Maintenance, Personal Management along with Retail of Food and Beverage and food service operations Certification to Receive your 3rd year a third year Lifetime Certification.

Graduate of Ramona High School

CARE: Caring about recreation and education yearly 8 years in a row. Try to keep up to the latest events and New RV education coming out at ARVC. Also learning ADA laws.

Languages

English, Fluent

AWARDS:

Best RV and Campground National RV Award two times in a row.

Board of Directors re-elect for RV Camp Resorts with Leisure time Systems with a DBA with Warner Bros.

Outstanding achievements in Customer Satisfaction.

Accomplishments

Operational Management

Capex Projects

Expense Control

Leader

Leasing .

Risk Management

Affiliations

Member, Society for Marketing Professional (SMP)

Member of Small Businesses, 2012 to P

Marketing

Event Planner

Property Management

Making teams strive for the best ability.

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