Delivery Driver Service Specialist

KL Kristine Long

Chambersburg, PA ***** 240-***-****

*************@*****.***

PROFESSIONAL

SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS Leadership

Team development

Sales and Marketing

Customer Service Specialist

Business Planning

Best Practice Implementation

Team Leadership

Team Oversight

WORK HISTORY EXPERIENCEMANAGER 01/2008 to CURRENT

DOLLAR TREE Chambersburg, PA

Opening and closing procedures, scheduling, training, staffing, loss prevention, inventory control minimizing shrink

Processing and managing of freight to a sales floor maximizing sales and profit's company.

Developed and maintained courteous and effective working relationships. Exercised leadership capabilities by successfully motivating and inspiring others.

CUSTOMER SERVICE SPECIALIST 02/2006 to 12/2007

Brachs Confections Chambersburg, PA

Reinforced established quality control standards and followed procedures for optimal customer interactions.

Applied basic sales strategy to engage customers and present solutions to suit individual needs.

Responded to customer requests for products, services, and company information.

DELIVERY DRIVER 06/2003 to 02/2006

Fed Ex Ground

Filled out load paperwork and DOT-mandated log books. Completed rush deliveries on tight timetables to satisfy customer needs. Loaded truck and properly secured items to prevent damage for deliveries. Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

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