Office Assistant Machine Operator customer service

Alma Rodriguez

*** **** ****** #* *********, CA *2507

951-***-**** *************@*****.***

SKILLS

- Bilingual; English and Spanish.

- Utilized Microsoft Excel to update daily employee attendances.

- Created and sent emails to upper management to report complaints or hazardous situations.

- Maintained and organized documents in proper filling cabinets in an office setting.

- Answered phone calls and provided information to callers or directed calls to appropriate departments.

- Made phone calls to line leads to request or give new or important information.

- Utilized Microsoft Word to create new instructions or announcements.

- Oversee and trained a group of 10 to 20 operators to ensure that all safety and posted instructions were being met.

-Monitored and documented progress of assigned production work orders.

-Alerted supervisors when production work orders had completed.

-Inspected production floor for dangerous or hazardous items.

-Alerted supervisors when production is not meeting quality standards.

-Collaborated as a team with operators, technicians, and supervisors to accomplish daily set goals.

- Planned and provided christian related activities for children ages 3 to 10 during Sunday services.

- Provided supervision to children ages 3 to 10 in chidren’s class during Sunday school. EDUCATION

Rialto High School 595 S Eucalyptus Ave, Rialto, CA 92376 High School Diploma August 2009 – May 2013

EXPERIENCE

AMA Plastics 1100 E Citrus St, Riverside, CA 92507 Floor Person October 2013 – January 2015

Lead’s Office Assistant January 2015 – February 2016 Line Lead February 2016 – July 2017

K&N Engineering, Inc. 1455 W Citrus St, Riverside, CA, 92507 Machine Operator July 2017- November 2022

REFERENCES

Juan Velez - K&N Supervisor - 951-***-****

Wilfredo Burgos - Former pastor – 951-***-****

Stephanie Mejia - Personal friend - 909-***-****

Rosa Medina - Supervisor - K&N 951-***-****

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