Freight Coordinator Customer Service

LUZ D. ALVARADO

Crabury, NJ ***** · 609-***-****

******@*******.***

Experienced Housekeeping with over 8 years of experience in institutional cleaning. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. EXPERIENCE

MAY, 2022 – PRESENT

POLYBAG LEAD, LASERSHIP

• Assist production supervisors with the daily operation in assigned area.

• Plan and coordinate shift activities in assigned area.

• Set production timelines and goals.

• Set up the production line and perforn inventory control. JANUARY, 2022 – MAY 2022

FREIGHT COORDINATOR, LASERSHIP

• Oversee individual Staff member performance.

• Inspect the finished project for uniformity.

• Set production timelines and goals.

• Set up the production line and perform inventory control. JULY, 2012 – DECEMBER, 2021

HOUSEKEEPING, HILTON EAST BRUNSWICK HOTEL & EXECUTIVE MEETING CENTER

• Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.

• Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness.

• Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.

• Engaged with guests on room requirements and amenities to promote overall satisfaction. SEPTEMBER, 2006 – FEBRUARY, 2012

AUDITOR, CONTRALORÍA GENERAL DE LA REPÚBLICA DOMINICANA

• Conducted financial, compliance and operational audits.

• Managed and trained team members to enhance audit department performance and increase operational efficiency.

• Performed strategic planning, execution and finalization of audits.

• Wrote reports, authored papers, and organized supporting documentation. EDUCATION

2000

ACCOUNTING BBA, UTESA

2

Santo Domingo, Distrito Nacional

SKILLS

• Customer service

• Team management

• Budgets

• Quality control guidelines

• Cleaning techniques

• Problem resolution

• Organization

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