Data Entry Care Representative

ROXANA ALINO MONTANO

***********@*****.***

Resume

PROFESSIONAL EXPERIENCE

Sesajal LLC Lancaster, PA 11/2020 - 03/2023

Operations Assistant

= Handling incoming shipments, documenting inventory and resolving customers services issuing.

* Responsible for monitoring material transported and delivered and timelines and legality.

«= Responsible for the review, verification, and reconciliation of shipping documents

= Provided support in completing paperwork and documentation.

= Point of contact for customer calling in with shipments, conducted research and resolved to their satisfaction in a

timely manner.

= Use of SAP system and Excel table in order to maintenance of transports files

DHL Lancaster, PA 09/2019 - 10/2020

Customer Service Care Representative

= Manage incoming correspondence.

= Perform weekly reconciliations.

= Responsible for the work orders

= Data entry

= Point of contact for customers

Walmart Lancaster, PA 02/2019 - 08/2019

Cashier and Administrative Assistant

= Responsible for processing cash, debit, credit, and check

= Responsible to using a cash register.

* Responsible to recording purchases, processing returns and scanning items for sale.

* Gained excellent experience in public relations.

= Responsible for cash handling and reconciliation

EDUCATION

La Academia Lancaster, June PA-, 2019

High school Diploma, GPA: 3.57

Skills:

Computer System SAP, Microsoft Office ( word, excel, power point )

Fluency in English, including the ability to read and write.

Attention to detail, problem solving,time managed, teamwork, decision making and Professionalism and

Work ethic.

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