MidhunDiviyanadhan
Phone:+917*********
OBJECTIVE
Tobecomeapartofanesteemedorganisationthatprovidesadvancementopportunitiesto growprofessionalyandpersonaly.
EDUCATION
Course Institution Percentage
2012-B-COM(CA) SSDMColege,Tuticorin 65.00%
2009:HSC NadarHigherSecondarySchool,Tuticorin. 54.00% 2007:SSLC SRMHigherSecondarySchool,Tuticorin. 50.20% WORKEXPERIENCE
PASTEMPLOYMENTEXPERIENCE
PROCESSDESCRIPTION
Asolutions-focusedKYC/AMLanalystoverseeingthedailycompliancefunctionspertainingto USregulationsandstandards.
Dedicatedtoensurecompliancewithalrules,regulationsandstatutoryrequirements. ROLESANDRESPONSIBILITIESWITHHCL
CompleteKYC/KYBonboardingfornewandpre-exitingcustomer(Individual,Sole Proprietor,Corporates&PartnershipFirms)byreviewingclientdocumentation,vendor databases,anddataenteredintoproprietarysystems.
Akshaya January Apartments, T Block, Thaiyur, Kelambakkam, Chennai–603103. E-mail:**********************@*****.***
HCL Technologies as KYC/ AML Analyst (June 2016- August 2019)
ExperienceofresearchingKYBsourcesincludingDunandBradstreet,CompaniesHouse, andothers.
ProficientandknowledgeableonalrelevantdocumentationassociatedwithAMLand CIPpoliciesandprocedures.
Ensuretimelyidentification,efficientreportingofsuspiciousactivitytoAMLCompliance.
KnowledgeableofthelawsapplicabletomoneylaunderingincludingtheBankSecrecy Act,theUSAPATRIOTAct,USTreasuryAMLguidelines,OFAC requirementsand SuspiciousActivityReportingrequirements.
Have,orbeabletoevidencetheabilitytodevelop,astrongunderstandingofFinancial Crimeregulationsandpolicies(AML,Sanctions,AntiBriberyandCorruption)
MonitorandtrackoutstandingcasestomakesurecasesarecompletedwithinsetSLAs
(servicelevelagreements)escalatingwhereappropriate.
DeliveryontargetsandobjectivesinlinewithtimelinesdictatedbyBAU.
Proactive/self-starterwiththeabilitytodelivervalue-addedsupporttobusinesspartners andclientsinadependable,timelyandaccuratemanner.
PerformingRCAinInternal&Externalerrorsfortheprocessonthemonthlyandadhoc basis.
QualityCheckerfortheteam members,providingfeedbacktotheteam anddoingroot causeanalysisforcustomercomplaints.
PromotedasSME(SubjectMatterExpect)forsixvariousactivitiesinoneyear.
Proficientinalphasesoforganizing,coordinatingprojectsandmeetingdeadlines.
Responsibleforteamhandlingfunctions,likealocatingthetasktootherteammembers; assistthem in theirdoubtfulqueries,escalating requests to the otherinternal departmentsifrequired.
CURRENTEMPLOYMENTEXPERIENCE
PROCESSDESCRIPTION
ColateandvalidatetheForeclosuredocuments,Invoicesandproofofdocuments,colecttheproof imagesandclaimaspertheinvestor(FNMA)guidelines,checkingalowablelimits,classifywhetheritis claimableornonclaimableandsubmitit.AdditionalyworkedonRPL,NPLandMODloans. ROLESANDRESPONSIBILITIESWITHTCS
PerformerintheteamandanexpertinClaimfiling(FNMAloans).
ExpertinDocumentcolectionandDocumentscrutinyfortheaccountswhichareinqueuefor claimfiling.
Tata Consultancy Services with the client Nationstar Mortgage as Filing Analyst(September 2019- Present)
Processed,asateam,tomeetthetargetsetbyclientwithoutdeviationalsosupportstheteams productivitywhenitisneeded
ManagingtheInternalQualityportionandensuretheQuality%isalwaysonaparwiththetarget setbytheClient.
ResponsibletogathertherequireddocumentsfromvariousVendors,Taxcolectors&Insurance, Priorservicers,LegalandAttorneyofficesandhelptheclientinfilingaclaim
Thoroughlyreviewthesupportingdocuments,providemortgageTaxesinsurancedisbursements spentontheproperty.
Reconciletheexpensesandprovideinvoices,image(relatedtomaintenanceofthepropertylike Yardmaintenance,Securing,Boarding,Repairingetc.,alsoForeclosureexpenses,Insurance& Taxesetc.,)spentonthepropertyfromthedateofthedefaulttilpropertyissold
AssistedtheteammembersonCriticalperiod,trainedfresher’sandsupportedtheprocess
Tookresponsibilityonhelpingouttheteamininternalreportsandmaintainingtheproduction anddeliverableExcels.
STRENGTHSANDSKILLS
Goodinterpersonalskilswithanabilitytounderstandthingsbetterandtoprovidefaster resultsinthedestinedtasks.
QuickLearner.
Abilitytograspnewtechnicalthingsquickly.
FlexibleinanykindofEnvironment.
HavinggoodknowledgeinExcel.
GoodLeadershipskil.
Goodcommunication,presentationskilandPositiveapproach. LANGUAGE
TamilandEnglish(Read,writeandspeak)
CAREERACHIEVEMENTS
Beingthejobinanentirelyverydifferentdomain,Ihaveworkedveryhardtoachieve theknowledgeandcompetencywhichledtotheappreciationfrommyTeamLeader andManager,whichmademeanindispensablememberofmyteam.Ihave contributedanoutstandingresultorientedperformance.
Crosstrainedinmultipleactivitieswithinashortspanoftimewhichmademeto becomeaQualityCheckeraswelasaSubjectMatterExpert.
Myoutstandingcontributionandownershiphavemademeacindispensablepartof myteam.
Havepostedvariousprocessimprovementideas(KAIZENS)toimprovequalityandto reduceaveragehandlingTimeinprocessingthecases.
SuccessfulycompletedtransitionofqualitychecksthroughWebEx.
Receivedappreciationfromtheclientsforachieving100%qualityandSLA’s consistentlyforsixmonths.
Appreciationletterfromendcustomersforthetimelysolutionwithempathybut withoutdeviatingfromtheStandardOperatingProcedures.
Havedesignedandimplementedvarioustoolsforeaseofprocessandreducing EstimatedHandlingTime.
Received‘ExcelenciaPremio’-StarPerformerAwards.
Awarded'Starperformeraward'fordeliveredthebetterquality,productivityand efficiencyatwork.
Received'Spotaward'fortheconsistencyinexternalandinternalqualityscores. ADDITIONALKEYRESPONSIBILITIESHANDLED
Providingtheworkstatusreportstotheprocessmanagerattheendoftheday.
Providetrainingstothenewjoinersabouttheapplicationsinuseduringthetraining periodandgettingthemproductivequickly.
Takinginitiativeofconductingteammeetingsandprovidethequalityfeedbacksand updatestotheteammembersintheabsenceofTeamLeader.
Conductingfunsessionsandstressburstingactivitiesduringleisurehours.
Expertiseintakingfolowupondailybasisandmanagingworkflowqueuealocating casestousers.
ConductingscrummeetingsondailybasisandresponsibleforsendingtheMOM
(Minutesofmeeting)toaltheleadsandmanagers.
Volunteeredmyselfatthetimeofpandemicbygivingextranumberstohelptheteamfor achievingthetarget.
DonequalitycheckontheFTE'sloanwhileprocessingthespecialproject(NPLandRPL loans).
PERSONALDETAILS
Father’sname : DiviyanadhanV
Dateofbirth : 29November1991
Nationality : Indian
MotherTongue : Tamil
Maritalstatus : Single
REFERENCE
Referencewouldbeprovidedonrequest.
DECLARATION
Idoherebydeclarethattothebestofmyknowledgeandbelief,theinformationgivenaboveiscorrect andcomplete.
MidhunDiviyanadhan