Process Assistant Customer Service
Resume:
CINTIA VONNER
**** **** **. ************ ** ***** · 443-***-****
adwf8r@r.postjobfree.com
EXPERIENCE
Piedmont Airlines 6/7/2022 Present
DECEMBER 2019 – 2022
PROCESS ASSISTANT, AMAZON
Processed incoming shipments upon package receipt by scanning the packages using Zebra scanners to update system
Examined incoming and outgoing shipments, rejected damaged items, and appropriately recorded any discrepancies
Identified safety hazards and notified management to determine proper resolution of issues
OCTOBER 2018 – NOVEMBER 2019
MANAGER, Z-BURGER
Managed ordering of foods, supplies, and beverages, as well as inventory control and auditing of stockroom
Guaranteed food quality and 100% customer satisfaction
Ensured Occupational Safety and Health Act, local health and safety codes, and restaurant safety
Supervising diverse team of around 10-15 BOH and FOH staff MAY 2013 – OCTOBER 2018
ASSISTANT MANAGER, STEEL PIER
Interview, hire and discharge workers, as well as, recruited and trained incoming staff
Monitored activities to ensure adherence to rules and safety procedures and communicate to other departments as needed for special events
Customer relations and customer service
EDUCATION
APRIL 2021
PHLEBOTOMIST, MARCONI MEDICAL PHLEBOTOMY TRAINING PROGRAM JUNE 1996
HS DIPLOMA, CUSTODIO FELIX, MG BRAZIL
2
SKILLS
• Proficient in Portuguese, English and Spanish
• Adaptable, work well in multicultural groups or independently
• Highly motivated and hard working
• Self-directed, organized, efficient and reliable to handle multitude of tasks and projects REFERENCES
Available upon request
Contact this candidate