Center Representative Call

Ashley Martin

Seeking a position that will utilize my skills and knowledge in the Customer

Service Industry.

**** * *. ******, ***. 3

Tacoma, WA, 98405

253-***-****

*********.***@*****.***

EXPERIENCE

Spectrum Pension Consultants, Tacoma, WA — Pension Consultant

January 2023 - PRESENT

Provide full service to pension participants and employers via inbound and outbound calls

Document payment proceedings and account modification Advise of retirement information and distributions Proctor Financial, Inc., Troy, MI — Insurance Representative July 2021 - August 2022

Conducted Home Insurance services via inbound and outbound calls Documented Insurance information into company database Provided departmental resources to customers

Dynamic BDC, Troy, MI — Call Center Representative January 2020 - June 2020

Provided automotive information via outbound calls Scheduled and revised automotive recall service appointments EDUCATION

Proviso East High School, Maywood, IL — Diploma

August 2009 - May 2013

Proviso East Marching Band, Proviso East Track Team Central State University, Wilberforce, OH

August 2013 - May 2016

Scholarship recipient of Central State University Marching Band, Head of Event Coordination Team of Junior Class Student Council, Tutor Specialist for Business Management Club

SKILLS

Proficient in Microsoft Word,

Excel, PowerPoint, Outlook

Adaptable, Collaborator, Fast

Paced Learner, Multitasker

Typing WPM: 45

AWARDS

Proviso East High School

● First Place Runner of

400M Race

● Achievement Award

for Most Improved

Trumpet Player and

Section Leader

Central State University

● Scholarship Recipient

of Central State

University’s

Marching Marauders

● Dean’s List for

Business Majors

2015-2016

● Credible Sponsored

Award for Breast

Cancer Awareness

Month

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