Christopher McLaughlin

*** ******** ***** **

Carmel, NY 10512

Home845-***-****

Cell845-***-****

adwexy@r.postjobfree.com

IT Professional with a background of increasingly responsible positions in system design, system development, system implementation, and project management. Expert knowledge of mainframe, client server and PC programming. A proven performer of full project life cycle (SDLC) with excellent leadership and communication skills.

TECHNICAL EXPERIENCE

PC Software: WINDOW XP, Windows 7,TCP/IP,LANS,WANS, Visual Basic 6.0, C#,SQL,MS-SQL, MS-Office . Legal Software: Summation, Law, Concordance, Xera, View Point, Relativity

Mainframe: 20 plus years using (COBOL, IMS, DB2, QMF, SQL, VSAM, TSO, JCL, ISPF, RACF, CONNECT DIRECT FTP.CICS,ADABAS,NATURAL, File-Aid, Expeditor, Endevor,Intertest, IBM Debugger

PROFESSIONAL EXPERIENCE

Worked from Home "gig" Work Uber Driver,PC & Server installs. (September 2018 Present)

Working from Home doing "gig" work and Home care for Grand Children. (July 2017 August 2018)

Home recuperating from hip surgery and work sabbatical (March 2016 June 2017)

ACCESSDATA/OMNIVERE

Software-Engineer/Data Technician (June 2011 Feb 2016)

●Met or Exceeded the Project expectations on all Projects while assigned to work independently or on a cross functional team of software developers, project managers, sale representatives and data techs on OMNIVERE EDD/Hosting projects.

●Acted as Level 1 Tech support for in-house users of Company software and user administration.

●This included developing and updating tools utilizing C# and VB, MS-Office to customized client data and client access. Analyzing and loading client data. Performed quality control scripts and queries to insure data integrity. Created reports via SQL and MSOFFICE. Also maintained and assisted users with various Legal Software and Databases using Summation, Law, Concordance, Xera, View Point, Relativity

CTG (Dec 2007 July 2010)

Developer/Analyst & Team lead

●Led a team of Mainframe consultants (Cobol CICS DB2 System Analyst & programmers) using JCL and Procedures to convert NYPD systems to Enterprise Cobol and DB2 version 8.

●Converted and modernized over 25 NYPD Internal online (CICS) applications and batch applications. Using the latest coding techniques and releases of ADABAS, CICS, DB2 and COBOL.

●Trained and advised NYPD staff on all changes made. Created and Documented several new streamlined procedures with the latest JCL and PROCS techniques to interface with automated batch schedulers. Acted as Single point of contact on version control matters during the life of the project.

●Analyzed and documented NYPD applications and databases for transition to .NET Web based architecture.

●Acted as a Senior Business analyst for team while interfacing with users and stake holders for NYPD.

●Provided project status reports and created a metrics database for use in tracking progress utilizing a MS- Access Database and excel spreadsheets.

Verizon, Bell Atlantic & NYNEX, New York Telephone

Senior Software Engineer & Team Lead (1995 to July 2006)

●Successfully outsourced a multi-million dollar invoice billing application. Leading a team of 10 analysts & programmers that successfully developed and implemented transition plans and documents for

●As SME for invoice billing I worked on and lead cross functional teams to integrate Verizon wireless and other products into a common billing platform using common Billing manager record VZ450 format record (Standard Billing Format records).

●As SME on EMR (Electronic message records) assisted and consulted on implementation of down stream applications on the use of EMR standard interface records used in the Telecom industry.

●The Subject Matter Expert (SME) and System Administrator for VIBE (Verizon Billing Engine) inter-exchange carrier requests and system support for invoice billing system.

●Provided 7/24 coverage for all carriers and was the single point of contact for any error handling or system outage complaints.

●Handled over 100 requests for modifications which resulted in projects worth over $550,000 dollars in revenue for the company.

●As an Ms-Access & Lotus Notes developer I developed & Maintained several Internal Lotus Notes DB’s & interfaced with Web Portals for the Verizon Billing systems.

Senior Systems Analyst (1991 to 1994)

●Championed teams that developed and implemented a multi-million dollar project, involving invoice billing from the major long distance carriers (CUBIS). The project utilized DB2, IMS, CICS, NDM, ASAP and COBOL

●Received NYNEX Quality Award (1994) for development work on Sprint Package Ready Billing Team.

●Added 10 carriers in 2 years using object oriented techniques saving over 1.5 million dollars in development resources.

●Interfaced & assisted web developers on several projects that utilized Lotus Notes.

PROFESSIONAL DEVELOPMENT

Information Mapping, Data mapping, Data modeling, Data analysis,

Total System Development

Project Management Techniques

Systems Test Plan Development and Execution, CMM Process

Billing Order and Support Systems,

Service Order Processing Application.

MS-Office, MS-Project, Project workbench, Visio

EDUCATION

Bachelor of Science in Business Administration and Economics (BS), Empire State College, Saratoga, NY

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