Front Desk Data Entry
Resume:
Erin Duncan
Patient Accounts Supervisor / Lead Front Desk
Magnolia, TX 77354
**********@*******.***
I am a qualified office professional with 16 years of independently managing and implementing assignments. I am an effective communicator as evidenced in recruiting volunteers for various projects.
Work Experience
Lead Front Desk/Insurance Coordinator
Texas Orthopaedic &Sports Medicine - The Woodlands, TX January 2015 to Present
Verify and Precert Insurance
Authorizations and Referrals
ABN Forms
Posting Charges
Prepare Charts for next day
Make Appointments
Collect Payments
Phone Messages
Pull Orders
Patient Accounts Supervisor / Lead Front Desk
Woodlands Eye Associates - The Woodlands, TX
July 2008 to July 2012
Supervisor: Coreen Jackson, Office Manager, 1001 Medical Plaza Dr. Ste. 100, The Woodlands, TX 77380
Patient Accounts Supervisor / Lead Front Desk
• Provide customer service and build customer relations
• Maintain patients' accounts receivable
• Operate ten key by touch
• Collections
• Verify and file insurance claims
• Other duties as assigned by doctors
Customer Service Associate
Hewitt Associates - The Woodlands, TX
July 2006 to July 2008
Supervisor: Mauri Bodwin, CSA Manager, 9500 Lakeside Boulevard Bldg. #3, The Woodlands, TX 77381
Customer Service Associate
• First point of contact to all employees' Human Resources inquiries
• Handle clients' employees incoming calls, answer questions relating to healthcare benefits, life benefits, retirement, payroll, compensation, etc.
• Case management
• Provide problem resolution
Front Desk Manager
Woodlands Eye Associates - The Woodlands, TX
April 2004 to June 2006
Supervisor: Lynn Carpenter, Office Manager, 1001 Medical Plaza Dr. Ste. 100, The Woodlands, TX 77380
Front Desk Manager
Provide customer service and build customer relations
• Maintain patients' accounts receivable
• Operate six-phone line system
• Operate ten key by touch
• Verify and file insurance claims
• Other duties as assigned by doctors
Office Manager
Chick Fil A - The Woodlands, TX
June 2001 to April 2004
Supervisor: Joseph Decola, Store Supervisor, 1660 Lake Woodlands Dr., The Woodlands, TX 77380
Office Manager
• Collections
• Daily cash versus transaction reconciliation
• Accounts payable and receivable
Education
medical
Del Mar College - Corpus Christi, TX
High school diploma or GED
Skills
• 10 Key Data Entry
• Accounts Receivable
• Accounts Payable
• Insurance verification
• ICD-10
• CPT Coding
• ICD-9
• Medical Records
• EMR Systems
• Medical Billing
• Medical Coding
• Medical Terminology
• Medical Scheduling
• Medical Office Experience
• Patient Care
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