Jason Blot

Cedar Park, TX *****

adwem5@r.postjobfree.com

+1-469-***-****

Highly motivated and results-driven project manager with 8 years of experience in product development, technology implementation, and finance. Proven track record of delivering complex projects on-time and within budget while ensuring customer satisfaction. Adept at managing cross- functional teams, implementing agile methodologies, and using project management tools. Work Experience

Senior Program Manager

The Hertz Corporation - Estero, FL

July 2020 to Present

• Successfully implemented modern finance systems and streamlined payment processes, reducing complexity and decreasing total cost ownership.

• Designed and executed continuous improvement programs utilizing data and feedback to prioritize solutions and collaborate with cross-functional teams.

• Built a roadmap and metrics library for operations systems and successfully migrated legacy service workflows to the Service Cloud.

• Managed relationships with partners and customers, effectively handling pressing escalations and defining priorities.

• Program Management for Web and Mobile campaigns

• Specialized mapping projects utilizing and combining live traffic API's.

• Development of automation tech integrated with tricky legacy systems designed to improve customer retention while significantly reducing resource intensive labor. Project Manager III

PNC Financial Services Group

March 2017 to July 2020

• Led and managed a wide range of Waterfall and Agile projects to PMI standards, resulting in on-time and within budget delivery.

• Developed and monitored project budgets ranging from $3,000,000 to $12,000,000, and utilized program management skills to oversee the Shop and Manage & Use Wings for Business Banking Fleet.

• Strategy, planning and deployment of Digital campaigns Program Manager

Samsung Electronics - Plano, TX

January 2015 to March 2017

• Utilized business and operational expertise to support stakeholders in defining needs and evaluating service management updates.

• Demonstrated strong problem-solving skills by balancing planned project work with unforeseen escalations and direction changes.

• Fostered a data-driven culture by utilizing excel proficiency and analytical abilities to drive efficient solutions and process improvements.

Project Manager

ProVantage Corporate Solutions - Frisco, TX

January 2014 to January 2015

• Managed nationwide big-box retail staffing projects, overseeing on-site supervisors and providing training.

• Developed highly efficient implementation plans, monitored progress, and ensured successful project closeout.

• Maintained strong customer relations by investigating and resolving client/employee issues, and effectively communicating with stakeholders.

• Improved operational efficiency by monitoring and diagnosing procedures, leading to increased customer service performance.

Education

Master of Business Administration in Business Administration SUNY EMPIRE STATE COLLEGE

May 2021

Bachelors of Science in Biology

SUNY EMPIRE STATE COLLEGE - Albany, NY, US

May 2017

Skills

• Jira

Six Sigma

Agile

Smartsheet

Microsoft Project

Accounting

SQL

SaaS

P&L Management

SharePoint

Application development

Scrum

Waterfall

Project planning

Operations management

Change Management

Program Management

Product management

APIs

Data management

Power BI

Telecommunication

Oracle HCM

• Confluence

Certifications and Licenses

Certified Scrum Master

Six Sigma Black Belt

Advanced Communications Skills Certified (ACSC)

November 2022 to Present

Problem Solving Techniques Certified

November 2022 to Present

Strategic Customer Service Skills Certified

November 2022 to Present

Time Management Skills Certified

November 2022 to Present

Project Management Professional (PMP)

December 2022 to Present

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