Jessica M. Ward
Tulare, Ca 93274
PERSONAL STATEMENT:
I am a highly motivated individual who is dedicated to optimal customer service, in dealing with the public. I possess a great work ethic and I strive for perfection at all times. PERSONAL ATTRIBUTES:
Great communicator, highly organized, dependable, optimal team player, positive attitude in all situations, critical thinker, great interpersonal relationship skills, and always willing to learn. ABILITY SUMMARY:
Computer Literate
CPR Certified
EXPERIENCE:
Kaweah Health Hospital
400 W Mineral King Ave
Visalia, California 93291
Patient Account Specialist
March 1, 2021 - 2023
● Maintains complete and full knowledge of payers)
● Brings any reimbursement or compliance concerns to the attention of the Patient Accounting Manager.
● Utilizes computer systems
● Audits unbilled reports for potential holdups of patient accounts.
● Ensures all charges are accurate and appropriate.
● Reviews and researches patient account credits and refunds as appropriate to the patient and/or payer.
● Answer mail and take appropriate action within a specified timeframe.
● Use the correct CMD code to identify what secondary payer was billed and when. CATO Women Fashion
1972 Pat Thomas Parkway
Quincy, Florida
32351 850-***-****
Assistant Manager
March 10, 2019 - September 30, 2019
● Scheduled employees.
● Received clothing shipments.
● Made bank deposits.
● Reconciled receipts (cash and credit card)
● Stage store with mannequins and props.
● Inventory control.
● Managed the lay-a-way stockroom.
● General Cleaning of the store and dressing rooms Thompson Consulting Services. LLC.
1135 Townpark Avenue Suite 2101
Lake Mary, FL 32746
Phone: 407-***-****
Jessica M. Ward
415 E Gail Ave
Tulare, Ca 93274
Data Collector/Field Monitor
October 27, 2018 - December 31, 2018
● Monitored crew extraction of trees and other debris post-Hurricane Michael.
● Generated verification tickets for debris removal.
● Generated visual verification of debris removal. One Loan Place
2255 Killearn Center Blvd
Tallahassee, FL 32309
Floor Representative
August 3*, 2018-October 27, 2018
● Performed credit repair.
● Referred clients to law office partners.
● Created accounts for membership to the debt settlement program. Journey
1133 St. Vincent Ave
Shreveport, Louisiana 71104
Sales Associate
June 8*, 2017 through August 17*, 2017
● Managed inventory.
● Computed sales at the end of the day.
● Totaled purchases.
● Received and processed both cash and credit/debit card payments,
● Delivered a high-quality customer service experience.
● Served as a cashier.
Dollar Tree
9160 Mansfield Road
Shreveport, Louisiana 71108
Cashier
February 14, 2011 through March 20, 2015
To provide customer service and perform basic tasks at my location
● Greeted customers.
● Performed sales transactions.
● Handled customer returns.
● Answered questions about products.
● Trained other sales associates.
● Stocked inventory
● Assumed management duties in the absence of the store manager. EDUCATION:
Jessica M. Ward
415 E Gail Ave
Tulare, Ca 93274
Penn Foster Medical Billing and Coding
14300 N. Northsight Blvd #125
Scottsdale, Arizona 85260
Penn Foster High School- Diploma
925 Oak Street
Scranton, Pennsylvania 18515
Southern University
Career Center-Office Assistant Course
210 Texas Avenue
Shreveport, Louisiana 71101