Andrea Hood

Meridian, MS *****

adwefi@r.postjobfree.com

+1-601-***-****

Work Experience

Travel Merchandiser

Done Right Merchandising - Mooresville, NC

July 2022 to Present

Reading MOD sheets/ planograms and customer service. 2 years of Traveling Retailing and Merchandising the entire store.

Retail Sales Associate

Bath & Body Works - Meridian, MS

October 2020 to Present

SALE . Sales are everyday whether its buy 3 get 1 free, buy three get 2 or 3 free ! Hand soap are 4 for

$20, 6 for 27! Candles, Aromatherapy, Gift bag and sets and so much more ! Our duties are to make the customers happy and wanting to come back . Fix the walls and tables as in replenish . Side duties on sanitizing are very important at this time during covid . Cashier - Customer Service

August 2018 to December 2018

Make a great impression with each and every customer that comes into the store. Provide a fun, full service experience to all customers. Stay informed of current fashion trends. Complete all point of sale functions as required. Complete all assigned tasks and responsibilities promptly. Perform all Operational/Loss Prevention procedures accurately according to policies. Sell and Suggest options to resolve the customer's request and also offer opportunities to purchase additional products.

Assist with receiving/sending shipments of merchandise .Maintain store appearance and stock room organization.

Use persuasive statements/questions pertaining to what is being sold in the store. Ex -As an skater would you rather have Nike or Vans ?

Demonstrate leadership so that it enables excellent interpersonal skills and customer service skills. Server-Host-Cashier

Buffalo Wild Wings - Laurel, MS

January 2018 to May 2018

Make a great first impression with each and every Guest. Be energetic, friendly and genuinely interested about what brings Guests through the doors.

One minute you are celebrating a little league latest win and then next managing takeout orders and helping Guests pay for their orders.

Elaborate on the amazing wings, beer and sports. You hook 'em up with the right sauce, the perfect seasoning, the ideal app. And you wrap it all up with enthusiasm and genuine interaction. Server

Shoneys - Laurel, MS

July 2016 to January 2018

Greet guests in an enthusiastic way to get them to sit with you. That may enhance the tip. Introduce yourself, educate the guests on daily specials and menu offerings, enabling them to make decisions on appetizers, entrees, and desserts. Answer any questions they may have concerning the ingredients.

Promote meals you like to ensure taste or flavors the guests might be familiar with. Take the guests' order and drink order.

Bring guests the food they ordered. Constantly checking for drink refills or any other accommodations they may need. Take dessert order if ordered.

Close out with the guests, Thank them for coming in today and welcome them back. Deli Assistant

Krogers - Laurel, MS

August 2017 to December 2017

My job is to assist shoppers at the deli counter by recommending foods, providing samples of meats and cheeses, cutting, weighing, packaging, and pricing meats and cheeses, and responding to customer inquiries and requests.

Updating displays, cases, and other customer-facing areas to ensure new items and promotions are showcased.

Ensure the work areas are ready to service customers by cleaning surfaces, equipment, and floors, removing trash, and confirming that tools are in working order. Ability to lift heavy items, ranging from 25 to 50 lbs, and operate equipment, such as meat and cheese slicers, scales, cash registers, ect.

A courteous and efficient approach to handling customer requests, questions, and complaints. Cooperating with others to ensure customer satisfaction. Server

Western Sizzlin - Meridian, MS

January 2014 to June 2016

Greet guests with a smile in a pleasant and courteous manner, Introduce yourself Educate the guest on daily features and menu offerings, enabling them to make decisions on appetizers, entrees, and desserts.

Take the guests' order and drink order. Answer any questions they may have consuring taste or suggestion meals you like to promote

Bring guests the food they ordered. Constantly checking for drink refills or any other accommodations they may need.

Close out with the guests, Thank them for coming in today and welcome them back. Education

Associate's

Jones County Junior College - Ellisville, MS

2016 to 2018

Leadership

Academy Of Hair Design - Hattiesburg, MS

2018

High School Diploma

Meridian High School - Meridian, MS

2013 to May 2016

Additional Information

Skills

I am a former college student. Seeking a position that allows me to demonstrate my leadership, interpersonal and organizational skills while contributing to the company's success. I strive to become an outstanding employee. The goal is to make the customers fell comfortabe and welcomed. I have 6 years in customer service. I have a passion for customer service and attention to detail

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