Data Entry Customer Service
Resume:
Kaitlyn Stolze
Modesto, CA *****
**************@*****.***
OBJECTIVE
To obtain a customer service position where my extensive experience in customer service and communication skills is utilized.
SUMMARY OF QUALIFICATIONS
5 Years of customer service skills.
Server/ Hostess experience
Knowledge of Microsoft Excel, Word, PowerPoint
35 WPM
Good Judgment, Reliable
Quick Learner
Office Receptionist Experience
Great People Skills, Very fluent on phones.
CA food handlers Certificate
basic Data entry experience
COMPUTER SKILLS
Microsoft Word, Excel, PowerPoint Basic knowledge of QuickBooks EXPERIENCE
Preferred Plumbing and Drain Modesto, CA 05/01/2015 to 3/01/2016
Receptionist/Dispatcher/Booker
I would answer incoming calls from new and previous customers. I would try to book new customers calling in for quotes on plumbing jobs without quoting price over the phone, I would also dispatch our service techs to jobs. I would enter data into the computer such as notes describing what our service techs would do on the job in good detail. I would also note any recommendations the tech left for customers to have service in future. I would also send out flyers to commercial customers we have established accounts with. These flyers would be deals we would be offering customers. I would call customers back that had work done by us and the job was cleared out and payment was accepted. I would then call and try to book a call on recommendations left by our service techs. Roundtable Modesto, CA 02/01/2013 to
02/01/2015
Server/Crew
at roundtable I would seat guests and get their drinks for them; I would also enter their order into the computer and run food to tables. I would work the kitchen and prep food needed for the entire day. I also cooked and prepared pizza hamburgers appetizers. The round table I worked at was a full service restaurant. I would train new employees and handle customer complaints. Toys R Us Modesto, CA 12/01/2014 to
02/01/2015
Cashier/ Sales floor
I would work the register and ring up customer purchasing items. I also would work the floor where I would be doing buybacks and putting every item that was out of place in the store back I would also cover breaks at the service desk where I would take care of customer with returns and customer looking for a certain item and see if we had it in stock, if not show them the nearest toys R us that would have it in stock.
EDUCATION
High school Diploma Oakdale community High Oakdale, CA 06/01/201 0
Graduated high school with GPA 3.6, was very active in FFA in high school
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