GINA RAMIREZ
Frisco, TX ***** 469-***-**** **********@*****.*** WWW: Bold Profile
Organized and dedicated Administrative Assistant with approved track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Administrative Assistant, 03/2022 - 01/2023
Ryerson – Carrollton, TX
Answered phones
Set up appointments for daily schedule
Perform Received inbound deliveries, review paperwork Enter data for the SAP system
Create new customer accounts
Talk to drivers, especially Spanish speaking and give directions Order office supplies
Get and delivered mail
Scan invoices and checks to Accounting
File inbound and outbound documents
Multi-tasking and prioritizing based on workload
I am bilingual
Package Handler, 03/2021 - 03/2022
Amazon – Frisco, TX
Used hand-held scanners and physical logs to accurately track item movements. Assembled, sealed and loaded packages into correct trucks. Removed jams and unblocked conveyor system to maintain flow of goods. Followed verbal and written instructions to properly move and ship products. Inspected incoming and outgoing shipments to verify accuracy and prevent errors. PROFESSIONAL SUMMARY
WORK HISTORY
Mail Carrier, 06/2018 - 06/2019
USPS, United States Postal Service – Frisco, TX
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy. Distributed mail on foot to residences and businesses, delivering to approximately 850 customers per shift. Used portable devices to maintain system records by scanning items delivered to homes and businesses. Directly interacted with customers to deliver mail, packages and ordered goods. Loaded and secured items in trucks to avoid damage to parcels during delivery. Handled mail and packages with care to prevent damage during delivery Purchase Clearer, 12/2016 - 02/2018
Supreme Lending – Dallas, TX
Successfully managed and assigned a pipeline of loan portfolios from different investors Corrected, added, or deleted items required by the investor prior to making a purchase. Fix requests to be ready for purchase least amount of time. If require coordinated loan cancellations and re-routed files to different investors. Performed monthly reconciliation of open purchasing orders
Escrow Holdback Specialist, 05/2016 - 11/2016
Fairway Independent Mortgage – Carrollton, TX
Review and assessed the detail management report for accuracy and ensured corrections were completed timely as agreed.
Conducted final inspections and final invoices, prior to releasing funds from Escrow. Submitted check requests to title company accounting department. Verify FHA loans were properly closed after all transactions were settled. Audited files for completeness and sent to various Bond programs per guidelines. Worked effectively in fast-paced environments
Pre-Purchase Exception Associate, 05/2010 - 09/2013 PrimeLending – Dallas, TX
Worked closely with investors to obtain items required for purchasable loans. Maintained professional and effective communication with 3rd parties to monitor the transaction process. Prepare files for loans to ensure line of credit was accessible to the company. Worked effectively in fast-paced environments
Underwriting Assistant, 07/2001 - 08/2008
Homecomings Financial – Dallas, TX
Reviewed and signed off on conditions required to expedite loans for closing. Completed pre-closing responsibilities to prepare loan files for closing team Observed guidelines compliance and procedures per state policies. Maintained pipeline report of loans in process
Multi-tasking in a fast-paced environment
Schedule loan closings with the title company and prepare closing documents. Every month was a top processor in getting files clear to close Responded to customer requests via telephone and email and effectively answered questions and inquiries Verified data integrity and accuracy
High School Diploma
Justin F Kimball High School - Dallas, TX
Junior and Senior year was in the business work program Customer Service
10-Key Proficiency
Phone Call Answering
Clerical Support
Data Entry Documentation
Data Integrity
Self Starter
AS/400
When my job permits I volunteer in a food pantry for a church. I help register the non- english speaking individuals. I also serve my church as a greeter and volunteer when we visiting and helping other organizations. EDUCATION
SKILLS
CUSTOM