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Customer Service Medication

Location:
Riyadh, Saudi Arabia
Salary:
AS THE BUDGET DETERMINES
Posted:
April 08, 2023

Contact this candidate

Resume:

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@

adwe4o@r.postjobfree.com

009***********

Riyadh, Al-Bajadia,

Yarmouk, Riyadh Saudi

Arabia 13243

EDUCATION

Bachelor Of

Pharmaceutical Science :

Zagazig University

Faculty Of Pharmacy,

Zagazig, El Sharkia,

Egypt, May 2015

MOUSTAFA ELSAYED AWAD

ABDELLATIF

PROFESSIONAL SUMMARY

Experienced pharmacist with over 5 years of experience in pharmacy. Excellent reputation for resolving

problems and improving customer satisfaction.

Dedicated pharmacy professional with history of

meeting company goals utilizing consistent and

organized practices.

WORK HISTORY

September 2015 - March 2017

Alaa Moawad Ahmed Pharmacy - Pharmacist, Mansourah city, Egypt

April 2017 - May 2020

ENAYATI MEDICAL COMPLEX – Pharmacy manager,

Ha'il, Ha'il Region,Saudi Arabia

October 2020 - August 2021

LABAS MEDICAL COMPLEX – Pharmacy manager,

Ha'il, Ha'il Region,Saudi Arabia

August 2021 - February 2022

Al-Haramain Medical Complex – Pharmacy manager,

Riyadh, Riyadh Region,Saudi Arabia

March 2022 - Current

Mouwasat Hospital Riyadh – Pharmacist out patient

pharmacy, Riyadh, Riyadh Region,Saudi Arabia

Tasks

● Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.

● Received prescriptions and checked against medical histories, safeguarding patient health and safety.

● Educated patients on optimal dosage, methods of

administration and drug compatibility prior to dispensing medications.

● Supervised and coordinated team members, facilitating smooth pharmacy operations.

● Advised patients on drug incompatibility and

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contraindications, minimizing likelihood of ill effects.

● Provided knowledgeable clinical advice to relieve and improve patients' everyday conditions.

● Collaborated with hospital staff to maintain patient care continuity and minimize risks.

● Stored medication according to specific temperature instructions.

● Assessed patients' medical histories to check medication suitability.

● Kept up-to-date prescription records for reliable reference.

● Labeled medication with dose and administration guidance.

● Managed work of junior technicians preparing and dispensing prescribed medication.

● Educated patients about correct medication dosage and storage.

● Maintained detailed prescription files for compliance and traceability purposes.

● Improved organization and supply management policies for pharmacy medicines and materials.

● Stayed up-to-date on NHS payment and exemption rules.

● Liaised with doctors to develop and prescribe bespoke patient medication plans.

● Reviewed physician orders to assess prescription accuracy and safety.

● Interpreted and processed medication orders, maintaining stock of medications and supplies for expected demand.

● Trained and mentored high-performing pharmacy support technicians.

● Trained and mentored junior pharmacy staff to increase team productivity and efficacy.

● Provided patients with pamphlets and verbal instructions about taking, handling and storing medications.

● Supplied non-prescription medicines, diagnostic and therapeutic aids, providing advice to customers on effective usage.

● Effectively managed pharmacy budgets through inventory management.

● Oversaw secure, appropriate storage of temperature- sensitive items and controlled substances.

● Processed and dispensed prescriptions to doctors' instructions.

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SKILLS

In dealing with different kinds

of customers, Very Good at

english and Communication

Professional Classification and

Registration Record

● Prescription management

● Accurate dispensing

● Supervising technicians

● Dosage management

● Quality Assurance

● Monthly drug inventories

● Medication compatibility

checks

● Calculating doses

● Regulatory requirements

● Delegating assignments

● Patient medication

education

● Profitability

understanding

● Patient risk management

● Process improvement

● Verifying inventory

● Patient safety compliance

● Excel proficiency

● Word proficiency

● P. Point proficiency

● Patient confidentiality

● Ethical decision-making

● Pharmacy staff

mentorship

● Contraindications

● Loss prevention

● Medical history checks

● Documentation abilities

● Drug interaction

understanding

● Medication loss

prevention

● Safety awareness

PERSONAL INFORMATION

● Saudi Arabia ID Number : 243-***-****

● Place of birth: Abu Kebir city, El Sharkia, Egypt

● Date of birth: 1991/03/15

● Saudi Arabia Driving license Number : 243-***-****

● Passport number : A19675275

● Egyptian ID Number : 291***********

● Marital Status : Single

● Email : adwe4o@r.postjobfree.com

● Mobile Number : 009***********

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