Data Entry Office Assistant

Telecia Dillard

***** ****** **. ******* **. **224 313-***-****

**********@*******.***

PROFESSIONAL SUMMARY

Highly motivated, detail-driven professional with experience implementing opportunities for improvement of key metrics and executing action plans that produce results. Proven ability to drive change and continuous improvement in fast-paced environments. Seeking a position that allows professional growth and career development.

CAREER HIGHLIGHTS

Working knowledge and practical experience with implementing Lean concepts

Conversant with the following: computer applications (networking systems and Microsoft Word, Excel, Outlook), calculator, measuring tools, as well as hand tools.

Offered company growth by noticing and declaring opportunities for improvement without jeopardizing adherence to policies and procedures.

Demonstrated a commitment to continuous improvement through sharing of best practices across the business environment.

Superior ability to manage simultaneous projects and meet deadlines effectively.

PROFESSIONAL EXPERIENCE

FedEx Office, Madison Heights, MI

11/2010-present Lead Consultant/Trainer

Produce complex orders and run equipment effectively.

Supply quality control of document reproduction.

Manage and monitor production processes on full-service orders.

Oversees job sharing with outside vendors or other FedEx Office locations.

Operate the Point-of-Sale terminals

Assembles parcels and prepares goods for shipping.

Maintain logs of all incoming and outgoing packages

Train new team member

Implement new training techniques for consistency in the company.

Kesha and K Investment, Detroit, MI

11/2007-10/2010 Office Assistant

Intermediary between tenants and real estate department

Managed large sums of money and financial accounts.

Kept accurate records and reports.

Keep calendars and setup filing system.

Setup meetings for clients

Updates excel spreadsheets and word documents

Oce Business Services, Detroit, MI

12/2000-02/2008 Reproduction Supervisor

Overseeing data entry

In charge of mail distribution

Make appointments, fax and file documents for clients.

Maintain inventory by purchasing products and supplies.

Manage confidential correspondence for law firms.

Supply telephone support for large firm.

Contact this candidate