Cortney Mccasland
Jefferson City, TN 37055
**********@*****.***
Objective
To broaden my work experience and knowledge to the best of my ability. I am searching to find a home within my work environment to prepare for future retirement.
Work Experience
TurboTax
Customer Service Representative - Clarksville, TN
October 2015 – July 2017
Job Duties:
Assisted with creation of New Accounts
Assisted Customers with log in issues
Trouble shooting with Customer in regards to System use
Answering incoming calls and follow up with these
Hamblen County Tobacco and Vape
Assistant Manager - Morristown, TN
March 2022 – December 2022
Job Duties:
Inventory
Answering Phone
Customer Service
Purchasing Transactions (Cash and credit card)
Stocking Shelves
Education
High School Diploma Dickson County High School – Dickson, TN 2012
Skills
• TRAINING (5 years)
• DETAIL-ORIENTED
• EXCELLENT Customer Service
• Scheduling
• Cash Handling
• Management
• Retail Management
• Sales
• Customer Service
• Loss Prevention
• Store Management Experience
• Profit & Loss
• Supervising experience
• Customer support
References Upon Request