Scrum Master Clinical Informatics

Kelly Young RN, BS, MBA, DrBA, PMP

317-***-**** *******@*******************.*** https://www.linkedin.com/in/kjyoung1 DrKellyYoung.com

Healthcare Executive

Strategic Planning Process Implementation Case Management Clinical Process Mapping Digital Strategy ROI Analysis Clinical Informatics Executive Presence Program & Project Management Risk Management Performance Improvement Clinical Workflow Redesign Healthcare Management Quality Improvement

Motivated and collaborative Healthcare Executive with extensive experience in multifaceted corporate and healthcare environments. Successfully drives complex healthcare populations, case management, digital application development, electronic medical record implementations, and systems integrations for large enterprise health organizations. Self-starter with the ability to manage diverse and global teams both in-person and remotely to ensure projects meet agile expectations. Establishes goals, manages staff, performs performance evaluations, delivers difficult feedback in a professional manner, and promotes the professional development of staff. Plans growth strategy and target goals for new business opportunities and partners with the leadership team on expanding and evolving business. Proficient in the development of strategic plans, adoption strategies, and managing the roadmap to achieve goals and objectives with a positive and upbeat demeanor.

Highlights

Implemented multiple major population health management solutions that centralized information for 50+ hospitals across multiple states.

Served as subject matter expert for a major payor to build out Salesforce framework and capture portfolio execution with standardized reporting new innovations and pilot program opportunities across fortune 100 large payor organizations.

Directed implementation of EMRs across the United States to plan, implement, replace, and optimize healthcare operations

Coordinated high-performance offshore teams to build a brand-new population health management system that improved outcomes for over 1MM patients for workflow and case management processes.

Experience

HealthCareRepair, Indianapolis IN

Chief of Strategy Principal Consultant 2018 Present

Third-party payor strategic digital transformation programs (i.e., Anthem/Virtusa). Includes resource development, program planning & execution, strategic reporting, and pilot development from sense-to-scale. Enterprise Data Strategy (EDS) core team program management duties and Salesforce collaboration.

Pilot program (innovations/transformations) for large payor system coordinating up to 256 initiatives

Cares Act coordination assisting in Information Blocking reduction efforts.

Back-to-Basics RN triage and care delivery to reinforce foundational clinical consulting acumen.

Provided interim leadership for regional population health program leadership during a transition period, with associated rightsizing support.

Delivery of Ecosystem Insights lecture giving multilayered deep dive into the Physician adoption in the post-emr age.

Implemented major Population Health Management solutions to large and medium-sized health enterprises.

Performed as the liaison between ACO and hospital interests to craft 3-year strategic plans.

Coordinated HEDIS/Stars for 15 practices to ensure compliance.

Leidos Health, Reston VA

Implementation Director 2016 2018

Reviewed and recommended M&A opportunities for vertical integration. Extensive market analysis.

Implemented the CareC2 Platform including the rollout of Quantum and Pathways analytics to 14 major hospitals using the SafeAgile implementation methodology.

Served as a subject matter expert resource to data scientists, developers, and user experience teams. Directed user experience team in the development of innovative consumer-facing applications.

Consulted on statewide case management standardization and POLST integration with HIE and multiple competing health enterprises.

Collaborated on regional population health management, risk management, and planning for the systems integration department to launch Intermountain Health with 22 hospitals and 185 clinics.

Facilitated shared plan of care, transition of care, case management standardization, and POLST statewide repository with cross-functional teams while coordinating with health information exchange (HIE) resources.

Developed pediatric content for Primary Children’s Hospital clinical area and the future state redesign of adult clinical.

Influence Health, Birmingham AL

Senior Project Manager 2014 2016

Oversaw the population health management product development in alpha/beta. Managed high-value accounts across diverse market verticals. Used JIRA, SharePoint, Slack, SFTP, and collaboration sites. Applied agile / scrum methodology to technology projects.

Directed a successful multifacility implementation from inception to completion.

Achieved a 30-day readmission risk reduction to proactively avoid Medicare penalties.

Strengthened clinical programs by supporting work and data flow redesigns.

Supported accountable care organization (ACO) project facilitation and segment stratification.

Navigated Population and chronic disease management product line launch.

Created workflow and data flow Redesign for progressing through clinical programs to minimize Medicare penalties.

Siemens Healthcare, Indianapolis IN

Senior Project Manager 2012 2014

Contributed to ClinDoc implementations in multi-facility institutions. Guided project management activities for the emergency department, surgery, and anesthesiology. Assessed the technical elements of system design and documentation. Created continuous improvement standards and policies. Facilitated India and Germany team meetings.

Managed meaningful use rollout by coordinating with development and implementation teams.

Developed multi-entity, complex project design strategies around the physician team, medication reconciliation, and Soarian emergency department.

Developed large multi-entity, complex project design strategies for the physician team.

Led project management activities in Emergency Department, Surgery, and Anesthesiology.

Reviewed technical elements of system design and documentation

Rehabilitation Hospital of Indiana, Indianapolis IN

Manager of Clinical Informatics 2009 2012

Guided multiple EMR projects and stages one and two meaningful use implementations. Served as the IT steering committee chair and workstation subcommittee chair. Managed the Apple and AT&T premiere enterprise account for 134 cell phones.

Renegotiated printer and copier contract to save $124,000 annually in order to purchase Workstations on Wheels for brain injury unit.

Supported a full-cycle EMR implementation of MediLinks by MediServ (net new).

Established a new vendor-acknowledged implementation record of only four months.

Conducted a comprehensive MEDITECH and Cerner discovery analysis.

Assisted with the MEDITECH optimization and workflow reviews of billing and accounts receivable (BAR), materials management (MM), and admissions (ADM).

Developed hospital KPI dashboards and participated in the adoption and physician training of the Dragon NaturallySpeaking voice recognition system.

Education and Professional Development

Post-Graduate Certificate Healthcare Informatics Johns Hopkins University In Progress

Post-Doctoral Certificate Healthcare Innovation Harvard University 2022

Certification Value-Based Care University of Houston 2021

Doctorate of Business Strategy and Innovation Capella University 2020

Certified Scrum Master (CSM) Leidos Health Agile Community of Practice Certifying Body 2016

Project Management Professional (PMP) Project Management Institute 2016

Master of Business Administration (MBA) in Marketing Indiana Institute of Technology 2002

Bachelor of Science (BS) Organizational Management John Brown University 1999

A.D.N. Registered Nurse University of Arkansas 1994

Technology Experience

CareC2 Quantum & Pathways Navigate Population Health HealthEintent Pop Health Cerner Suite DoD, AHLTA CHCS II (DoD) Epic Meditech MediServe HIE IHHA JIRA Microsoft Visio Project SharePoint PACS and RIS Platforms DICOM Agile Scrum and Waterfall Microsoft Office Salesforce Monday.com Asana Trello Meditech Cerner Epic Allscripts CPOE Nuance

Key Attributes

EMR Project Management Consultant Population Health Management Clinical Informatics Clinical Background Business Acumen Program Management Research Strategic Direction Compliance Reporting Performance Improvement Change Management Expectations Management Decision Making

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