Project Manager Scrum Master

DAVID J. LUCERO

********@*****.*** https://www.linkedin.com/in/dlucero/ Phoenix, AZ

CAREER HIGHLIGHTS

Highly motivated and organized Project Manager with over 15 years of Agile Project Management experience. I have successfully been running projects remote for over 10 years.

SKILLS PROFILE

Waterfall Agile Scrum Kanban SAFe Extreme programming AWS Rally Jira StarTeam ClearQuest Aardvark VSTS Microsoft Office Clarity ServiceNow OneNote Slack Confluence SharePoint

PROFESSIONAL EXPERIENCE

Sr. Project Manager (contract remote) Bank of America, Buckeye, AZ Nov 2021 - Jan 2022

Identity Account Management project. Service Account update. Rotation, Vaulted or Encrypted solutions.

o10+ years of direct Agile project management leadership experience.

oSetup JIRA Kanban board for Analyst, SA owner, and Development for task tracking.

oCreated a Director level JIRA Task board used for tracking direct report tasks and solutions.

oDaily, weekly meeting with cross functional team. IT, IT Security, App Owners, Developers.

oWeekly reporting to VP and Director Level using PowerPoint with detail on each of their team’s progress.

Worked with analyst, application owners and development for status, buy in, effort and ETA.

oBuild inventory backlog of high risk, highly confidential service accounts.

oIdentify Service and business critical applications and developer owners.

oReview status of service accounts - active, inactive or deleted.

oChange Management requirements for removal if any Inactive or deleted service accounts.

Solution Adoption - On going discussion with Developer, application owner and user on solution adoption.

oStandardized policy for rotation or selection of solution.

oAccess requirements – servers, database or other assets.

oUpdating workflow for SA creation, on-boarding, usage and tracking ownership.

oConfirm updated service account is updated in technology inventory.

Sr. Project Manager (contract remote) - Wells Fargo Bank, Chandler, AZ 2020 – Aug 2021

Data Migration. ORRS/Oracle Production migration project.

10+ years of direct experience translating business requirements into Agile stories and ensuring those stories are properly groomed.

JIRA tracking of operation teams process enhancements task using Kanban and bug tracking boards.

Held 3 daily meetings with cross function teams to for status, issues and risk updates.

Weekly meetings with Data owners, Group Controllers and data analyst verifying data accuracy.

End-to-end management of a project delivering defined scope following a very structured policy and methodology.

Strong work ethic with the ability to work in a high intensity, fast paced, ever-changing environment with significant attention to details follow up with stakeholders, drive process, communication, escalation.

Relationship Mgmt. with cross-functional teams, strong written and verbal communication with ability to communicate effectively at all levels.

Decision making, analytic ability, organizational awareness, understands risks vs. issues and able to develop risk responses and escalates appropriately.

Teamwork, leading, supervising, managing in a virtual environment.

Act independently to determine methods and procedures on new assignments.

Sr. Agile Project Manager (remote) - RRD Donnelley, Phoenix, AZ Dec 2009 – 2019

XBRL and iXBRL filings to SEC Enterprise level Web based software applications.

Agile PM w/Scrum master duties- Facilitate daily standup meetings, sprint planning, demos, retrospectives.

Deep hands-on experience configuring JIRA, and managing stories in the respective platform.

Track velocity, daily burndown, backlog grooming and Initiative Feature story updates Coach and mentor Agile.

Project Scope and objectives Day-to-day project monitoring delivery on time and milestones are met.

Developed Project budgets with leadership. Project Charters, Statements of Work, Project plans, Risk, Issue logs.

Develop an independent understanding of products and techniques identify and remove obstacles.

Identify risks and risk mitigation strategies by documenting likelihood, owner, estimates.

Facilitate maintenance of the company disaster recovery process, both in test and production environments.

Manage any necessary changes, ensuring appropriate level of change management and communication.

Collaborate with teams that are geographically dispersed.

Communication with stakeholders and senior management

Drive process maturity and best practices.

Sr. Agile Project Manager (hybrid) – Maximus, Scottsdale, AZ Jul 2007 – Sept 2009

Student Administrative Software Oracle web-base Enterprise application

Migrated, trained and coached 10 teams from Waterfall to Agile.

Converted from Rally to JIRA for tracking all user stories and bugs.

Monitored project issues and risks, assisted in resolutions meeting productivity, quality, client-satisfaction goals.

Team Scrum Master encouraged team member interaction to enhance effectiveness and quality of iteration.

Managed Developers in Scottsdale, India, and Latvia with a $1.4 million in expense budgets (excel).

Managed, groomed backlog, content, release calendar Monitor log Risks, escalate, priority, estimate, assign.

Customer facing. Worked directly with customer to further clarify defects and custom work.

Responsible for managing 34 developers, ensuring design and development processes were followed and effective. Lead and managed several multi-million-dollar projects to completion and on-time.

Reduced report run times 42% on average for division’s top 5 accounts by directing the performance. Prototyping, modeling, capacity analysis, and load balancing simulations.

Reduced software license costs by $5.3 million by analyzing and changing underlying product framework.

Reduced overall defect backlog from 1,732 to 4 (99.7%) in two years.

Education - DeVry Technical Institute - Phoenix, AZ - bachelor’s degree, Computer Information Systems.

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