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Customer Service Receptionist

Location:
Olympia, WA
Salary:
22.40
Posted:
April 07, 2023

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Resume:

Socorro Dominguez

**** ******* ****** ** ** #**

Olympia WA 98506

360-***-****

Education:

Forks High School

*** ******* *** ***** **, 98331 360-***-****

Experience:

Providence Hawks Prairie Clinic

11/23/2020- Current

2555 Marvin Rd Ne Lacey WA 98516

Psr

Booked appointments for patients thru EPIC

Greet patients as they came into the clinic

Answered phone calls and put phone notes back to providers for RX refills or questions patients had. (Genesys)

Checked patients in and out of appointments

Checked and verified insurances

Daily banking

Apply payments to patient’s accounts

Scanned in documents to patients charts

Updated patients demographics

Rescheduled appointments for providers

Helped Spanish speaking patients

Knowledge of HIPPA rules

Took payments for patient appointments

Bogachiel Clinic

03/04/18- 10/21/2020 590 Founders Way Forks WA, 98331 360-***-****

Receptionist

Booked appointments for patients

Greet patients as they came into the clinic

Answered phone calls and put phone notes back to providers for RX refills or questions patients had.

Checked patients in and out of appointments

Checked and verified insurances

Keep patient’s information up to date

Daily banking

Apply payments to patient’s accounts

Follow HIPPA rules

Scanned records into patients’ charts

Schedule referral appts

Took payments for patients accounts

10/29/17- 08/22/19

Admitting Registration

530 Bogachiel Way Forks WA, 98331 360-***-****

Greet patients as they enter the hospital

Answer incoming phone calls and transfer the patient to the correct extension

Pre-registered patients for x-rays and MRI’s

Checked patients in to ER, labs, x-rays… etc.

Kept money log

Took patient payments for both the hospital and clinic

Scanned records into patients’ charts

08/10/17- 04/29/18

E.S Aide at Forks Community Hospital

530 Bogachiel Way Forks WA, 98331 360-***-****

Maintained the hospital clean and infection free

Cleaned beds and made them

Stocked rooms and offices

Additional: Language: Fluent in English and Spanish

Skills: Bilingual, Customer Service, Multi-Tasking, Working multi line phones, Epic experience



Contact this candidate