Mark Johnson

Torrance, CA *****

adwe1c@r.postjobfree.com

+1-562-***-****

Highly motivated and self starting individual. Excellent team member as well as a team leader. Supervised at any given time 14-42 employees but always gave a hand when needed. Capable of working in high stress environments.

Authorized to work in the US for any employer

Work Experience

Quality Control Inspector

CTL Thompson - Denver, CO

March 2022 to December 2022

Residential and Commercial home and soil inspection. Responsible for asphalt testing when needed. Maintenance Technician

McDonald's - Lakewood, CO

May 2021 to March 2022

Cleaning and maintaining of equipment and janitorial duties Floor Supervisor/Vegetation Manager

Walnut LLC (Wonderbrett) - Long Beach, CA

May 2019 to April 2021

Started at ground zero for up and coming cannabis brand Wonderbrett cultivation facility. Supervised 2-4 teams of 7 employees, caring for 18 flower rooms and 11 vegetation rooms which consisted of about 14k plants.

• Operated as a lone worker for the care of 23 vegetation rooms consisting of about 11k plants, while implementing and establishing new environmental controls.

• Implemented cost saving and efficient procedures.

• Maintained proper structural growth for consistent cloning schedule ensuring 800-2400 daily cuttings.

• Maintained proper environmental conditions throughout all stages of vegetation and flowering.

• Ensured irrigation was working and plants were properly saturated.

• Trained in use and operation of METRC system.

• Trained employees in company standards of operation.

• Pesticide Application Certified by state of California Budtender

The Green Solution - Denver, CO

January 2017 to March 2019

Professional and friendly budtender eager to help and teach interested customers about the recreational and health benefits of cannabis.

• Budtender personally serving on average 80-100 customers per day.

• Knowledgeable in an array of services for recreational smoking including the mechanical use of smoking tools and accessories, strain and terpene differentiation, and well versed in the medicinal benefits of marijuana and its constituents’ use.

• Upheld the company’s customer service standards at all times. At the Green Solution, customers have a one-on-one experience with the budtenders.

Telecommunications Equipment Installer and Repairer U.S. Army, Colorado - DE

2008 to 2017

Established and implemented an ordering process and short budget in a constantly changing environment that resulted in the completion of 95 percent of $620,000 worth of communications equipment repair. This application provided a smooth property transfer to the replacing agency.

• Supervised and managed a team of 4 employees to perform troubleshooting and maintenance on over 30 vehicles as well as installations of government communication systems. Our team efforts resulted a 90 percent decrease in communication and power losses.

• Decreased troubleshoot ticket turnaround time by 80 percent by composing and establishing new standard operating procedures, which in turn, gave customers an exponential increase in our job services. Education

Bachelor's degree in Chemistry and Horticulture

Orange Coast College - Costa Mesa, CA

May 2019 to Present

Associate in Science (AS) in Automotive Technology Lincoln Technical Institute - Denver, CO

February 2016 to December 2016

Associates in Battlefield Forensics Certified

North Central Institute - Clarksville, TN

Skills

• CUSTOMER SERVICE (10+ years)

• Software Troubleshooting

• Telecommunication

• Active Directory

• Equipment Repair

• Network Support

• Desktop Support

• Help Desk

• Computer Networking

• Microsoft Windows

• Operating Systems

• Troubleshooting

• Technical Support

• LAN

• Supervisor (7 years)

• Warehouse experience (5 years)

• Cultivation (10+ years)

Military Service

Branch: Army

Service Country: United States

Rank: Sergeant

Certifications and Licenses

CompTIA A+

August 2011 to Present

Secret Clearance

Assessments

Sales skills — Highly Proficient

February 2023

Influencing and negotiating with customers

Full results: Highly Proficient

Work style: Reliability — Proficient

January 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Delivery driver — Expert

February 2022

Interpreting instructions or signs and solving problems Full results: Expert

Retail customer service — Proficient

February 2022

Responding to customer situations in a retail setting Full results: Proficient

Mechanical knowledge — Proficient

February 2022

Understanding and applying mechanical concepts and processes Full results: Proficient

Project timeline management — Highly Proficient

February 2022

Prioritizing and allocating time to effectively achieve project deliverables Full results: Highly Proficient

Attention to detail — Proficient

December 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work motivation — Proficient

January 2022

Level of motivation and discipline applied toward work Full results: Proficient

Basic maintenance and repair — Highly Proficient

February 2023

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Highly Proficient

Customer focus & orientation — Proficient

February 2023

Responding to customer situations with sensitivity Full results: Proficient

Supervisory skills: Motivating & assessing employees — Highly Proficient February 2023

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Highly Proficient

Warehouse shift leader — Highly Proficient

February 2023

Supervising warehouse staff and maintaining safety and security standards Full results: Highly Proficient

Supervisory skills: Motivating & assessing employees — Highly Proficient February 2023

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Highly Proficient

Customer focus & orientation — Proficient

February 2023

Responding to customer situations with sensitivity Full results: Proficient

Management & leadership skills: Impact & influence — Proficient February 2023

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Management & leadership skills: Impact & influence — Proficient February 2023

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Automotive maintenance — Proficient

March 2023

Knowledge of vehicles, vehicle maintenance, and repairs Full results: Proficient

Bartending — Proficient

March 2023

Understanding, pouring, and mixing drink orders

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

KEY QUALIFICATIONS

• Attention to detail

• Adaptability

• Problem solving

• Time Management

• Critical thinking

• Performance under pressure

Contact this candidate