IT Project Manager

Mark Natelson 516-***-****

**** *** ****** *******@*********.***

East Meadow, New York 11554 www.linkedin.com/in/mark-natelson

INFORMATION TECHNOLOGY PROJECT MANAGER

An experienced and results driven Senior Project Manager of Information Technology with a broad background in global environments. A manager, technician and coach who possesses an extensive experience and knowledge of Cyber Security, Mergers and Acquisitions, Infrastructure, Data Centers, Windows 10 and Office 365 implementations and migrations, Desktop and Image management programs and Waterfall to Agile project methodology transformations. Effectively communicates with both management and technical personnel while managing programs, projects, budgets, tasks, and compliance on a global basis.

EXPERIENCE

Morgan Stanley, New York, NY - Remote July 2022 – January 2023

Project Manager

Global Re-Platforming project - Managed Wealth Management Business Unit effort to convert all desktop devices to appliance devices and provide VDIs for all users

• Managed effort to replace obsolete desktop computers within the Technology Business Unit

American Electric Power, Columbus, OH - Remote March 2021 – June 2022

M365 Project Manager

Managed company-wide migration of 22,000 users from Office 2016 to a full M365 E5 environment

• Scope of project included SharePoint migration to SharePoint Online, M365 client upgrade, Teams and OneDrive deployment, migration of eligible email and U drive files to the cloud

• Coordinated internal and external vendor project teams in a Nerc-Cip regulated company

• Provided Steering Committee level status updates and ran workstream team meetings

• Designed and implemented process for migration or user files to OneDrive and M365 compatibility testing program for macros and add-ins

Wilson Elser Moskowitz Edelman & Dicker, New York, NY April 2019 – September 2020

Technical Project Manager

Managed the Cyber Security and Office Moves Program Portfolios of projects

• Recommended and implemented a firm-wide Cyber Security Awareness course

• Led IT projects for 11 office moves, including Data Center upgrades and moves, including developing and deploying Teem Hoteling system

• Deployed PortalGuard Single Sign-On (SSO) software, first use of SSO in firm

• PMO and Compliance lead for Cyber Security projects including SIEM optimization, patch management upgrade and client audits

Moody’s Corporation, New York, NY October 2018 – March 2019

Technical Project Manager - Contractor

Implemented hybrid Agile/Waterfall/Kanban project methodology to manage and conduct Infrastructure Projects

• Accelerated Windows 10 and M365 migration and implementation for 12,500 users

• Integrated on-premise Active Directory with Azure Active Directory and deployed Azure Active Directory Domain Services

Stroz Friedberg, New York, NY July 2018 – October 2018

Technical Project Manager - Contractor

Launched the Agile project methodology for the execution of Infrastructure Projects and revised compliance standards for Agile projects

• Project Manager for Windows 10 and Office 365 Migration, deployment, and integration with parent company AON

CA Technologies, Islandia, NY September 2012 – June 2018

Cyber Security Portfolio Project Manager, April 2017 – June 2018

Formulated the coordination and management of Cyber Security projects from ideation to completion

• Prioritize projects and goals for fiscal year and developed Business Cases and budget for each effort

• Mentored team in SAFe and Agile adoption while using Rally ALM (CA Agile Central)

• Led NIST Audit effort to improve NIST score from 2.6 to 3.2

• Deployed Automic and managed Security automation efforts

• Managed Global Telecom contracts renewal generating over $4,500,000 per year in savings

Merger and Acquisitions Portfolio Project Manager, August 2014 – April 2017

Orchestrated Infrastructure integrations and divestitures for all mergers, acquisitions, and divestitures. Includes: due diligence, application, network, email, Identity conversion and access management, Office 365 email migration from on premise to O365, migrate desktops to Windows 10, Data Center standardization, Cell phone account migration, end user integration, training, and communications

• Created and developed a standardized process for mergers, acquisitions, and divestitures

• Integrated/divested: Rally, Nolio, Erwin, Arcserve, Grid Tools, IdMlogic, Xceedium, Mobile System 7, Automic

• Managed Microsoft Enterprise Agreement renewal yielding over $600,000 per year in savings

• Upgraded SiteMinder Single Sign-On (SSO) for desktop and mobile devices in conjunction with OneAccess user interface for entire firm

Infrastructure Portfolio Project Manager, September 2012 – August 2014

Coordinated, planned and managed all Infrastructure related projects

• Prioritize projects and goals for the fiscal year and developed Business Cases for each effort

• Led Data Center refresh project replacing PDUs in all Data Centers

• Program Manager for Office 365 implementation and migration to cloud

• Managed internal wireless network upgrade project

New York Life Insurance Company, New York, NY April 2010 – September 2012

Infrastructure Project Manager - Contractor

Managed Infrastructure Projects and system conversions

• Deployed Clarity PPM to manage projects

• Managed Data Center redesign and installation

Ernst & Young, Secaucus, NJ March 1996 - December 2009

Global Project Manager, September 2005 – December 2009

Responsible for global engineering projects for Active Directory and Desktop applications including business cases, C level presentations, building project teams, design, build and successful deployment

• Managed Active Directory Global Redesign research project, saving over $4 million annually

Global Desktop Image Manager, May 1996 – September 2005

Created and managed the first Global Desktop Image program for over 140,000 desktops

EDUCATION

Hofstra University Business School, Hempstead, New York - Master of Business Administration

Hofstra University, Hempstead, New York - Bachelor of Arts

PROFESSIONAL DEVELOPMENT

• Certified Scrum Master

• Certified Scrum Product Owner

• SDLC

• Waterfall Project Management

• UX Training

TECHNICAL PROFICIENCIES

• Clarity PPM

• Rally ALM (CA Agile Central)

• Version One

• Jira

• Okta

• Microsoft Project

• Microsoft 365 (M365)

• G Suite

• Office 365 and G Suite migrations

• Windows 10 migrations

• ServiceNow

• Teem

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