Wendy Kaye Hendzel

*** **** ******

Pulaski, Wisconsin 54162

920-***-****

adwdyp@r.postjobfree.com

CAREER OBJECTIVE

Seeking to obtain a challenging Registered Nurse position where I can fully utilize my nursing education and training, in addition to my interpersonal skills, to provide the highest level of comfort and quality health care to patients, and advocacy to families.

SUMMARY OF Q UALIFICATIONS

Proven record of reliability and responsibility/Strong work ethic

Resourceful problem solver capable of implementing solutions to complex problems

Exceptional interpersonal, communication, and collaboration skills

Self-motivated, efficient and exceptional stress management skills

Confident and poised in interactions with individuals at all levels

Demonstrate ability to function effectively as a team player as well as working independently to achieve objectives

Possess strong problem resolution skills

Dedicated individual achieving a reputation for consistently going beyond what is required

Effective at troubleshooting, resolving problems, and dealing with conflicts

EPIC Training

EDUCATION

2011-2013: Rasmussen College, Green Bay, Wisconsin

Professional Nursing Program-Associate of Applied Science Degree (Graduate-June 2013)

1992-2010: Northeast Wisconsin Technical College, Green Bay, Wisconsin

Certified Nursing Assistant-1997

Certified Emergency Medical Technician-IV-1992-2008

Nationally Registered EMT-1992-2008

Certified CPR (Expires- September 2024)

Defibrillator Certified-1992-present

1992-2008: Tri-County Rescue Squad, Inc., Pulaski, Wisconsin

Seminars and Various Continued Education Training Courses

NURSING CLINICAL EXPERIENCE

Woodside Lutheran Manor, Green Bay, Wisconsin (2012)

Kindred San Luis Medical and Rehabilitation Center, Green Bay, Wisconsin (2012)

Ministry Door County Medical Center, Door County, Wisconsin (2012) Emergency Department, Medical Surgery, Pre-Operation, Recovery Room, Surgery, and Labor and Delivery

St. Vincent Hospital, Green Bay, Wisconsin (2012-2013) Labor and Delivery, Oncology, and Medical Surgery

Aurora Bay Care Medical Center, Green Bay, Wisconsin (2012) Wound Care Clinic

Aurora Medical Center, Pulaski, Wisconsin (2013) Family Medical Practice

Women’s Specialty Care Clinic, Green Bay, Wisconsin (2013) Women’s Specialty Health

Oneida Community Health Center, Oneida, Wisconsin (2013) Women’s Specialty Health

Brown County Community Treatment Center, Green Bay, Wisconsin (2013) Mental Health Facility

St. Mary’s Hospital Medical Center, Green Bay, Wisconsin (2013) Recovery Room

HEALTHCARE EMPLOYMENT EXPERIENCE

2014-2023 Prevea Health, Green Bay, Wisconsin

Registered Nurse Urgent Care Supervisor

Supervisor daily operations of Northern Region Urgent Care sites; Pulaski, Oconto Falls, Shawano

Supervise nursing personnel to deliver care within the scope of practice

In dept knowledge of best practices in Urgent Care setting

Collaborate with many Providers who possess diverse methods of practice

Ability to effectively communicate with diverse entities within the organization

Scheduling

Order/Maintain/inventory medications, crash cart, EKG machine, and medical supplies

Acute Patient Care

Employee evaluations

Analytical and creative problem-solving skills

Conflict resolution

Management/Team Meetings monthly

Vaccination Clinics

2013-2014 Kindred Healthcare and Rehabilitation Center, Green Bay, Wisconsin

Registered Nurse-Supervisor

Medication Administration

Dressing Changes

Wound Care

Charting

Supervise nursing personnel to deliver nursing care within the scope of practice

Coordinate care delivery which ensures that residents' needs are met in accordance with professional standards of practice through physician orders, center policies and procedures, and federal, state and local guidelines.

2009-2013 Family Services of Brown County, Green Bay, Wisconsin

Volunteer Sexual Assault Advocate

Respond to Sexual Assault Calls in Brown County

Advocate for Sexual Assault victims in Emergency Department

Advocate for victims in Brown County Circuit Court

Gained valuable knowledge working with diverse individuals

Conscientious of confidentiality

Maintained excellent rapport with police officers, social workers, nurses, doctors, and individuals from Brown County District Attorney’s Office

Relate well with individuals of all ethnicities

2009-2010: Pulaski School District, Pulaski, Wisconsin

Medical/Teacher’s Aide

Assist students with medical needs

Assist Teachers in learning capacity of children

Assist in children’s daily learning routines

Lunchroom/Recess duties

Punctual/Well organized

Gained valuable experience working with children in a variety of situations

Self-Motivated

Conscientious of confidentiality

Maintained excellent rapport with teachers, students and staff

1992-2005: Tri-County Rescue Squad, Inc., Pulaski, Wisconsin

Emergency Medical Technician-IV

Performed Pre-Hospital Basic Life Support to patients in a variety of situations with life threatening and non-life threatening injuries and illnesses

Performed Intravenous therapy and administered medications; CPR Certified, Defibrillator Certified

Participated in Seminars and Various Training Courses

Implemented Junior EMS Program/educated students in basic first aid and CPR

Secretary/Treasurer-7 years

Training Officer-4 years

Active in Public Relations

Widely recognized as an excellent care provider and patient advocate

Outstanding interpersonal and communication skills, superior accuracy in patient history, charting and other documentation

2002-2004: Northeast Wisconsin Technical College, Green Bay, Wisconsin

Assistant EMS Instructor/National Registry Evaluator

Assisted EMS Instructors educating students with Basic Life Support in practical settings by demonstrating Emergency Medical Skills

Assisted students to proficiency with skills to become certified EMT’s

Evaluated students’ skills at National Registry Practical Skills Examination

Exhibited motivation and dedication by providing students with a vast level of knowledge and personal experience in Basic Life Support

Gained valuable experience and knowledge working with Instructors and students while assisting in the Emergency Medical Technician classroom

1998-2000: St. Mary’s Hospital Medical Center, Green Bay, Wisconsin

Emergency Department & First Care Technician

Assisted Physicians, Nurses, and other Medical personnel in the Emergency Department and First Care Facility with patients’ injuries and illnesses

Documentation of patient charts and confidential files

Assessed patient’s condition and advised of changes in status to nurses and physicians

Interacted with various departments concerning patient care

Performed clinical tasks according to hospital policies and procedures

Remained calm and professional throughout critical incidents

Strong analytical skills, capable of assessing conditions and implementing appropriate interventions

Developed rapport with patients, family, staff and physicians

Related well with individuals from a variety of cultures

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