Service Representative Customer
Resume:
Patrick A. Torinese
Bridgeton, NJ 08302
Dear Employer:
In response to your employment position in your organization I am enclosing a resume for your review. Please consider this letter as my formal application presenting my background, education and experience.
I have over 10 years experience in inside sales; and I am well versed in the areas of following company procedures.
I have considerable experience in all the duties that are needed to manage an office setting. I work well with people and have excellent customer service skills. I enjoy getting the work at hand completed and the salary I am requesting is negotiable.
May I arrange an interview to further discuss my qualifications? I am available for an interview at a mutually convenient time.
Thank you for your time and consideration.
Sincerely,
Patrick A. Torinese
Patrick A. Torinese
36 Franklin Street
Home Phone 856-***-****
E-Mail ********@*******.***
Career Profile:
A knowledgeable and diligent sales manager, with skill I handling multiple tasks and challenging clients, simultaneously. Over 10 years experience in planning and coordinating sales activities in different organizations. Seeking a challenging position in sales to use my knowledge and skills effectively.
Areas of Interest:
-Excellent customer service skills
-Possesses good communication and organizational skills
-Diligent in maintaining a safe work environment
-Knowledge of Microsoft Word and Excel
-Good interpersonal phone skills and phone sales experience
-In depth knowledge of purchasing/order and supplies management
-Experience in logistics and routing
-Clerical and file management ability
-Can administer accounts receivable/payable and invoicing
-Has received service recognition awards
Professional Experience:
ABC Supply Company Inc. – Head of Inside/Outside Sales - 11/2012 – Present
Responsibilities:
-Purchasing/order and supplies management
-Walk in customer and phone sales
-Accounts receivable/payable and invoicing
-Supervision of daily trucking routes, personal and supplies
Superior Supply Inc. – Branch Manager – 12/2010-11/2012
Responsibilities:
-Purchasing/order and supplies management
-Walk in customer and phone sales
-Accounts receivable/payable and invoicing
-Supervision of daily trucking routes, personal and supplies
Liberty Roofing-Sales/Management - 7/2009-12/2009
Responsibilities:
-Purchasing/order and supplies management
-Phone sales
-Accounts receivable/payable and invoicing
-Inventor and warehousing supervisor
-Supervision of daily trucking routes, personal and supplies
Alside Vinyl Siding and Window Manufacture-Sales/Management – 3/2003-11/2008
Responsibilities:
-Purchasing/order and supplies management
-Walk in customer and phone sales
-Accounts receivable/payable and invoicing
-Supervision of daily trucking routes, personal and supplies
Standard Roofing, Inc. – Sales Representative Toms River, NJ – 1/2001-4/2003
Responsibilities:
-Direct Sales of single and multiline products to contractors and subcontractors, walk-in phone customers
-Provided product specifications, pricing and payment term information to customers
-Coordinated delivery of ordered supplies meeting the customer’s needs for material procurement
-Designated on site customer service representative
-Developed, maintained and updated a customer database for use in identifying prospective clients
Magic Touch Cleaners – Assistant Manager – Whiting, NJ – 1989-7/2001
Responsibilities:
-Developed and administered scheduling for all staff
-Assessment of inventory and supply ordering
-Responsible for daily opening and closing and preparing and delivering daily bank deposits
United States Marine Corps – Admin Assistant, Rank Corporal (E4) – Honorable Discharge - 11/1982 – 11/1986
Responsibilities:
-Arranged domestic and international travel
-Coordination of meeting scheduling for multiple staff
-Answered correspondence and prepared outgoing mail
-Assessment of inventory and supply ordering
-Administered payroll
-Worked closely with staff and supervisors to identify policy and process quality and safety issues and developed resolutions
-Performed clerical and file management functions
Education: graduate of Toms River High School: Class of 1981
References available upon request
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