Service Representative Patient
Resume:
Melinda Brickey
Springfield, MO, 65807
*********@***.***
EXPERIENCE
Mercy Healthcare Springfield, MO- Patient Service Representative September 2003- Present
● Responsible for greeting, assisting, and scheduling hospital and clinic patients and visitors
● Perform various clerical duties, including entering new patient information into the computer
● Help patients set up payment plans or collects payments
● Processes billing information
● Operate all aspects of scheduling, including monitoring doctor schedules and making any necessary adjustments as needed
● Obtain vital signs of patients prior to appointments EDUCATION
Estes Park High School, Estes Park, Colorado
Graduated May, 1984- High School Diploma
AWARDS AND RECOGNITIONS
Employee of the Month, June 2022
SKILLS
● Proficient in Microsoft Word and Excel
● Knowledge of Epic Software
● Efficient communicator
● Positive attitude and ability to stay calm in stressful situations
● Professionalism and strong work ethic
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