Security Guard Customer Service

DOMINIQUE MULLEN

**** * ******** **** ******* MD 20735 • ***************@*****.*** Cell Daytime: 240-***-****

Possess an active DOD Secret Clearance

HVAC Technician WITH HANDS-ON EXPERIENCE MECHANICAL KNOWLEDGE, ANAYLSIS SKILL, TROUBLESHOOTING, REPAIRS, INSTALLATION, SEQUENCES OF OPERATIONS, UNIVERSAL EPA CERTIFIED.

Personnel/Program Security WITH EXTENSIVE HANDS-ON EXPERIENCE AND REFINING SECURITY OPERATIONS IN BOTH INDUSTRY AND GOVERNMENT. EXPERIENCE ENCOMPASSES ALL SECURITY DISCIPLINES, ESCORT, CCTV MONITOR, PROGRAM SECURITY, SECURITY AWARENESS AND SECURITY COMPLIANCE

WORK HISTORY

Quick Servant [Preventative Maintenance]

August 2021- Present

Perform routine maintenance, such as inspecting drives, motors, or belts, checking fluid levels, replacing filters, or doing other preventive maintenance actions.

Inspect, operate, or test machinery or equipment to diagnose machine malfunctions.

Adjust functional parts of devices or control instruments, using hand tools, levels, plumb bobs, or straightedges

Repair machines, equipment, or structures, using tools such as hammers, hoists, saws, drills, wrenches, or equipment such as precision measuring instruments or electrical or electronic testing devices.

Order parts, supplies, or equipment from catalogs or suppliers.

Fidelity Mechanical Service [ Installation Technician]

July-2021– August 2021

Braze or solder parts to repair defective joints and leaks.

Study blueprints, design specifications, or manufacturers' recommendations to ascertain the configuration of heating or cooling equipment components and to ensure the proper installation of components

Repair or service heating, ventilating, and air conditioning (HVAC) systems to improve efficiency, such as by changing filters, cleaning ducts, and refilling non-toxic refrigerant

Help installation, maintenance, and repair workers in maintenance, parts replacement, and industrial machinery, and electrical / electronic equipment.

Supplies to other workers; cleaning work area, machines, and tools; and holding materials or tools for other workers

SCIS [ Security guard]

June-2019–July-2021

Lock doors and gates of entrances and exits to secure buildings.

Answer alarms and investigate disturbances.

Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

Aldi [ Manager/ Associate]

April-2017–April-2019

Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Instruct staff on how to handle difficult and complicated sales.

Assign employees to specific duties.

Keep records of purchases, sales, and requisitions.

Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

Plan and prepare work schedules and keep records of employees' work schedules and timecards.

Review inventory and sales records to prepare reports for management and budget departments.

Inventory stock and reorder when inventory drops to a specified level.

Establish and implement policies, goals, objectives, and procedures for the department.

TRAINING / CERTIFICATION

UNIVERSAL EPA CERTIFICATION- JUNE 2021

SECURITY AWARENESS BRIEFING- JUNE 2019

FIRST & CPR CERTIFICATION-MARCH 2018

PHLEBOTOMY-MARCH 2018

EDUCATION

DuVal High- Received diploma in 2011

9880 Goodluck Rd, Lanham, MD 20706

ALLSTATECAREERS -Receiving certification in 2021

2200 Broening Hwy, Baltimore, MD 21224

Phlebotomy Dynamics- Received certification in 2018

4302 St Barnabas Rd Suite C, Temple Hills, MD 20748

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