Data Entry Customer Service

NAA ARDUA ANKRAH

East Costilla Drive, Aurora-Colorado, 80016 +720-***-**** adwdjp@r.postjobfree.com SUMMARY

I am a highly organized and detail-oriented individual with excellent communication and problem-solving skills. I am proficient in using software programs such as order management systems and spreadsheets, and I have a strong ability to prioritize tasks and meet tight deadlines. With a focus on delivering outstanding customer service, I can effectively communicate with customers and vendors, promptly respond to inquiries, and provide regular updates on order status.

Home Help Preferred Aurora Colorado - January 2023 to Present Invoicing Assistant -Duties included but not limited to:

• Generating invoices for clients and following up with payments for prompt payment generation.

• Co-ordinating Orientation and Training Sessions for new hires to ensure their smooth integration.

• Assisting in executing any projects as and managing current Sales Accounts for client satisfaction. Green Chef Corporation Aurora Colorado – April 2020- March 2022 Production Line Team Lead - Duties included but not limited to:

• Responsible for printing shipping labels which includes communicating with customer service.

• Coordinated packaging needs with the production Teams as well as well data entry.

• Updated production documents as numbers lock throughout the week and alter any previously printed documents match per final demands.

• Confirmed accurate data capturing for timely production.

• Supervised the Production team to ensure that all customer specifications are met within the specified time. Smith Agency, Aurora Colorado- November 2018-March 2020 Integrated Counsellor (Remote) Duties included but not limited to:

• Providing counseling services to individuals or groups dealing with a range of issues such as mental health, trauma, and addiction.

• Collaborating with other professionals such as psychiatrists, physicians, social workers, or case managers to ensure that clients receive comprehensive and coordinated care.

• Maintaining accurate and up-to-date client records, including progress notes, treatment plans, and discharge summaries, in accordance with professional and legal requirements. Amazon Inc. (Deli) April-November 2020

Packaging Staff- Duties included but not limited to:

• Ensured that specifications of clients’ packages were met.

• Followed all company guidelines regarding packaging to ensure all items arrive at their destination safely and on time.

• Identified and disposed of defective items before they are shipped to customers

• Kept complete records of all materials that go through the warehouse.