Desk Agent Front
Resume:
Perla Cervantes-Martinez
Bastrop, Tx 78602
PH: 737-***-****
adwdgt@r.postjobfree.com
La Quinta
● Front desk agent. Cash handling, customer service. /Customer Satisfaction.
● Computer and telephone service.
● Multitasking, documenting information about guests on the computer.
● 1 Year.April. 2018- Sept.2019
Alorica w/ General Motors
● Inbound/ Outbound calls, exceeding customers needs and expectations, with what they need.
● Computer work and telephone calls.
● Multitasking, documenting phone calls on the system of GM.
● 3 months.August. 2019- November. 2019
● Manager paced position.
LogistiCare w/ Aerotek
● Inbound calls
● Set up rides for people with needs/ disabilities.
● Set up meals and lodging
● Help other workers
● Manger based position
● 6 months September 2019- March 2020.
REMCO Auto Insurance
● Inbound calls
● Outbound calls
● Sale insurance
● Receive money
● Deposit money
● Handle money
● Computers
● Microsoft software
● Multiple accounts
● Multitask
● Nov.2021- March2023
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