Sales Associate Customer Service

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

HOPE

ABELL

H

A

Bloomington, IN 47403, 812-***-****, *********@*****.*** Experienced and swiftly adapts to new situations, company cultures and work processes. Skillful in promoting current sales, processing transactions and handling customer complaints. Strong proficiency in POS system operation paired with superior customer service and communication abilities.

• Promotional support • Financial records oversight • Product guidance

• Problem-solving • Meeting deadlines • Positive and professional

• Service-oriented • Strong communication • Scheduling Sales Associate April 2014 - November 2015

Kay Jewlers Bloomington, IN

• Helped customers navigate store, complete sales, and process returns.

• Resolved concerns using strong communication and conflict skills combined with expert sales abilities.

• Created memorable customer experiences by offering personalized sales support.

• account look ups and resolution

Magazine Owner February 2011 - September 2014

Endearing Southern Indiana Bloomington, IN

• Took a wide arrangement of photos

• Built competitive edge with well-planned growth and strategic business development.

• Wrote stories of different story lines and food reviews

• In charge of AD Sales and finances

• Helped in some of the layout of the magazine as I loved to learn new things

• Delivered consistent service to develop customer base.

• Kept books accurate with skilled use of [Software] and timely bank statement reconciliations. Ad Sales May 2008 - September 2014

Express News Gosport, In

• Answered phone calls for scheduling and AD related calls EDUCATION

• AD Sales in and out of the office

• Working with customers on an AD size that best fits their budget

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• Maintained assigned account bases while developing new accounts.

• Located and contacted potential clients to offer advertising services. Increased advertising business continuously, delivering smooth and professional sales presentations to customers.

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GED May 1992

Cape Cod Community College, Wareham, MA

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