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Control Specialist Customer Service

Location:
Philadelphia, PA
Salary:
115,000
Posted:
April 05, 2023

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Resume:

PATRICK O'ROURKE

*** ********* *** *** **

Wayne, PA 19087

603-***-****

adwde2@r.postjobfree.com

QUALIFICATIONS PROFILE

Adept at troubleshooting, repairing, and maintaining HVAC equipment and all related components. Perform preventive maintenance, test electrical circuits and components.

Expertise in reading blueprints, and leading installation of HVAC and refrigeration systems as well as electrical / mechanical controls.

Outstanding commitment to quality and service; adept at communicating with vendors and clients to deliver excellent service, provide work order updates, and answer questions.

Excellent organization skills with the ability to manage multiple time-sensitive work orders.

Supervise the operation of the campus equipment, systems and personnel.

Implement and conduct training for the safe operation of the facilities and equipment

Establish and maintain periodic operational testing schedules for critical systems and equipment

Evaluate equipment and systems and provide client with deficiencies and recommendations for improvement

Develop and implement a comprehensive preventative maintenance program for the complex

Monitor and supervise subcontractors operating on the campus

Implement and monitor an effective energy conservation program

Ensure work responsibilities are allocated properly and are completed correctly

Establish and maintain performance standards and quality

Ensure personnel on site conform to all local laws, codes and regulations.

PATRICK O'ROURKE

603-***-**** adwde2@r.postjobfree.com

Page 2

EDUCATION AND CREDENTIALS

Military Technical School for HVAC

Universal EPA Certification

Command and Control Technical School

Supervisor Safety School

NCO Leadership School Munitions Systems Technical School

Basic Military Training

Interboro Senior High School Diploma

EXPERIENCE HIGHLIGHTS

Stream Realty – Sunoco Aug 2022 – Present

Building Operations Supervisor

Supervise building operations for Vanguard

CBRE – Credit-Suisse Apr 2022 – Aug 2022

Chief Engineer – Supervisor

Supervise a crew of electricians and a crew of HVAC technicians in a Data Center Environment

Write and approve MOP’s and SOP’s for Data Center Operations

JLL-Wells Fargo Jan 2019 – Apr 2022

Lead Engineer

Lead the engineering staff at a 24-7 facility with a Core Regional Data Center

Maintain a high-rise facility with a chiller plant and steam converters

Coordinate scheduling and provide direct supervision of the staff of 14 engineers

CBRE –BNY Mellon Oct 2013 – Dec 2018

Chief Engineer

Was instrumental in the implantation of the INTREPID CMMS system for the BNY Mellon account

Coordinated the upgrade of the Energy Management System in 2 locations

Coordinated and implemented the upgrade of facility lighting systems in 3 locations

Developed Operating Instructions and procedures for equipment and systems

Assisted in the development and implementation of operating budgets

CBRE / Cushman & Wakefield / EMCOR - BNY Mellon / PNC/GIS Sep 2009- Oct 2013

Building Engineer

Developed and implemented PM programs in 2 different facility management programs

Developed and implemented Best Practices for Refrigerant Management and Indoor Air Quality

ALPINE MECHANICAL May 2009-Sep 2009

HVAC Service Technician

CUTTING EDGE SHEET METAL Sep 2006-Feb 2009

HVAC Start-up and Service Technician

Served as lead technician leading installation and maintenance of HVAC equipment in commercial and residential facilities. Read blueprints, diagrams, and specification orders; installed compressors, evaporators, motors, temperature controls, and piping. Performed preventive maintenance, troubleshot breakdowns, and repaired malfunctioning HVAC systems and components; utilized measuring and testing instruments. Performed preventive and corrective maintenance on bearings, pumps, polyphase motors, shaft alignments, and fans. Documented all maintenance/repair actions and managed equipment records.

Delivered outstanding customer service as main point of contact for technical information.

Routinely worked overtime, weekends and holidays, with extensive travel to ensure complete customer satisfaction.

Maintained and provided 24 hour emergency service for remotely located cell phone facilities. These facilities were critical data centers requiring both heating and air

conditioning.

AAA ENERGY SERVICE COMPANY May 2000–Sep 2005

HVAC Technician

Installed, repaired, and maintained rooftop units, split systems, central plants, VAV boxes, and other equipment. Tested, troubleshot, and repaired systems by identifying malfunctions and replacing parts and components. Read diagrams, specifications, drawings, blueprints and schematics.

Demonstrated exceptional time management skills; organized and prioritized high volume of work orders to ensure maximum quality and service to customers.

Maintained HVAC equipment to "clean room" specifications for accounts in the

biomedical/pharmaceutical and computer/semiconducting industries.

CONTROL TECHNOLOGIES Aug 1997-May 2000

Controls Technician

Installed and maintained building automation controls. Barber Coleman – Siebe – Invensys Control Systems, both Pneumatic and DCC.

AIR NATIONAL GUARD 1990-2008 Command and Control Specialist

Heating, Ventilation and Air Conditioning Specialist

Munitions Systems Specialist

UNITED STATES AIR FORCE 1978-1990



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