Customer Service Technical Support

ABOUT ME

With *.* years of experience as an associate in Information Technology, I

possess a strong combination of technical expertise, analytical skills, and communication abilities. I have a proven track record of success in Identified a problem and solved it, and I am passionate about learning new things.

DIGITAL SKILLS

Microsoft Office Microsoft Powerpoint Microsoft Excel Outlook D ata Entry/ Data Manipulation Digital Skills: Digital Marketing Good listener and communicator Team-work oriented WordPress Comput er literacy. Familiarity with Windows and Mac operating systems WORK EXPERIENCE

EDUCATION AND TRAINING

LANGUAGE SKILLS

MOTHER TONGUE(S): Bengali

Other language(s):

English

Listening

C2

Reading

C1

Spoken

production

C1

Spoken

interaction

C1

Writing

C1

Hindi

Listening

C2

Reading

B1

Spoken

production

C2

Spoken

interaction

C2

Writing

A1

Amanullah Azad

Date of birth: 5 May 1994

Nationality: Indian

Gender: Male

CONTACT

8F5G+6W, Al Rabiah Building

3, Ground Floor G8, Al Jazira

Al Arabia Street

36249 Doha, Qatar (Work)

**********@*****.***

+974-********

https://www.linkedin.com/in/

amanullah-azad-24b2606a/

***************@*****.**

m (Skype)

+974******** (Whatsapp)

NOV 2021 – CURRENT Doha, Qatar

1. Provide excellent customer service.

2. Built the logic for a streamlined ad-serving platform that scaled. 3. Answering, forwarding, and screening phone calls. 4. Scheduling appointments.

NOV 2019 – JUN 2020 Delhi, India

1. Enter data into our software applications and review the data. 2. Assessing process orders.

3. Identify and correct errors using quality control checks; reports. FEB 2017 – AUG 2019 Kolkata, India

1. Provided outstanding technical support to clients. 2. Extract Data to support the Sales team.

3. Keep records of Sales (leads). Creating a production process report

4. Mass Mailing to different clients

Associate Pick Quick Group.

Process Associate SDM Process Solution Limited

Technical Executive Bit Wave Solution Limited

2012 – 2016 Kolkata, India

Address Kolkata, India Website https://www.aliah.ac.in/ B. Tech Computer Science Aliah University

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