Customer Service Inspector

Douglas Steven Chalker

**** ****** **** ***** **, Marietta, GA 30066

*********@*****.***

770-***-****

Objective

Responsible, hard-working individual looking to secure a position in which I can contribute my exceptional communication skills, time management, and adaptability to play a direct role in the unlimited growth and success of a solid organization.

Experience

Courtesy Emissions Suwanee, GA May 2016 - Present

Mobile Emissions Inspector

Works independently with no supervision

Utilizes time management running a route to complete daily production

Follows a constantly changing schedule, arriving promptly to each location

Works closely with business owners and management to ensure customer satisfaction

Works with state officials to ensure equipment and testing procedures are up to standard with state regulations

Inspects automotive vehicles to ensure compliance to emission standards

Approve or deny vehicular inspection and issue inspection stickers

Prepares reports based on findings from the inspections to be used for vehicle repairs

Compiles and delivers collected emissions data to submit to management for billing purposes

Collects and manages cash and non-cash payments for deposit

Follows proper procedures, operating emission testing equipment at designated sites as directed

Performs vehicle maintenance and safety inspections to ensure safe travel

Trains co-workers on proper procedures when conducting emissions inspections

Always maintains a professional appearance and demeanor

Speed Emissions Marietta, Georgia February 2006 – May 2016

Emissions Inspector

Performs state specific tests and inspections, according to the State of Georgia laws and regulations

Explains and interprets related laws and regulations with customers to help ensure compliance with state and federal laws and regulations

Delivers all services and addresses all customers with exceptional customer service

Answers telephone calls and assists customers with any questions and/or concerns

Maintains the property, grounds, and equipment at the station

Effectively manages all cash and non-cash payments received, including daily reconciliation of all payments and completing bank deposits.

Always maintains a professional appearance and demeanor

References

Frank Salter – Supervisor/Co-worker – 404-***-****

Ronnie O’Donnell –Co-worker – 678-***-****

Brandon Sharpton –Co-worker – 678-***-****

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