Antoinette Kirks

adwdb8@r.postjobfree.com

Bessemer,AL 35023

https://www.jobcase.com/p/antoiunette.kirks

Work Experience

Customer Service Representative

Deluxe Cleaners

****-****·Birmingham,AL

Taking care of Customers needs, entering Customers information into the computer, answering the phone,cashiering. Accomplishments I became very knowledgeable of the job where I was asked to commute to other locations to help out Skills Used answering the phone,taking Customers orders, keying information into the computer,working the cash register.

Supervisor/Customer Service Representative

Wynfrey Hotel

1995-2001·Hoover,AL

Supervised the Dining Room,Lounge,Guest Room In Dining areas.Supervised/Trained:Servers,Bussers,Room-Service Attendants,Cashiers/Hostess, answered multiple phone lines, made schedules on the computer,ordered stock.Accomplishments Promoted to Supervisor,became certified In Time Management Skills. Won several Customer Service Certificates.

Financial Care/Customer Care Elite Expert

T-Mobile USA

July 2004·Homewood,AL

Financial Care/Customer Service, answering calls in a fast paced environment,assisting Customers with their Bills, accepting payments, setting up payment arrangements, basic trouble shooting, and assisting Trainers with training new hire classes when needed. Accomplishments Promoted to a Financial Care Representative II,then Promoted to Customer Service Elite Expert,won several invitations to Banquets based on performance, won Employee of the month/ Top Performer Lunches several times, as well as several achievement recognitions. Skills Used Multi tasking skills, answering calls while accessing several internet systems to assist Customers with their accounts. Work From Home Hybrid.

Call Agent

T Mobile

Education

Jess Lanier High School

HIGH_SCHOOL,Tailoring