TIFFANY HALL
Buffalo, New York *****
**************@*****.***
Versatile Certified Nursing Assistant (CNA) with 10 + years of progressive patient care experience along with an additional 3 years of experience as a Personal Care Aide (PCA) and Home Health Aide (HHA). Background includes working in hospital, nursing home, assisted living, mental healthcare and in-home care environments. Experience includes working in team leader capacity. Energetic Healthcare professional dedicated to providing top-quality, patient- centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Grooming and Bathing Assistance
Medical Terminology Knowledge
Preparing Meals
Collecting Vital Signs
General Housekeeping Ability
Infection Control Procedures
Mobility Assistance
Observation Documentation
Electronic Recordkeeping
Feeding Assistance
08/2021 to Current
FAVORITE HEALTHCARE STAFFING AGENCY
Amherst, NY
Certified Nursing Assistant
Fulfill a variety of assignments in hospitals, nursing homes (Absolute Care, Mercy Hospital, Mercy Nursing Home OLV) assisted living facilities and in-home care Assist individuals with Activities of Daily Living (ADL) such as bathing, dressing and feeding Measure and record vitals; observe patient's condition or behavior and report unusual changes to Charge Nurse Set-up medical equipment and assist with some procedures Rapidly respond to patients calls for assistance
Serve meals, make beds and keep room clean
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
11/2020 to Current
SISTERS OF MERCY OF THE AMERICAS
BUFFALO, NY
Certified Nursing Assistant
Assisted sister's in convent with bathing and oral hygiene to promote healthy habits and overall wellness. Looked for physical, emotional and symptomatic changes in sister's condition and obtained necessary care for medical concerns.
Communicated concerns regarding sisters' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Collected and documented vital signs to track current sister's conditions. Answered signal lights, bells and requests-for-service to assist patient services fulfillment. 10/2020 to 05/2021
ERIE COUNTY HEALTH DEPARTMENT
BUFFALO, NY
Contact Tracer
Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented contact attempts and timeframes.
Explained importance of contact tracing to prevent disease transmission and keep communities healthy. Leveraged scripted template to guide interview process, ask required questions and conduct interactions with professionalism and empathy.
Answered calls and interacted with community members to provide information on advocacy services. JUNIPER GLEN ALZHEIMER'S MEMORY CARE FACILITY
Amherst, NY
SUMMARY
SKILLS
EXPERIENCE
Resident Care Aide 10/2017 to 07/2020
Monitored infection control procedures to verify facility-wide health and safety. Assisting individuals with activities of daily living such as bathing, dressing as needed Rapidly respond to patients call for assistance
Serve meals and clean rooms as needed
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
03/2008 to 07/2015
BRYLIN HOSPITAL
Buffalo, NY
Lead Mental Health Technician
Assist and mentor patients with severe emotional disabilities in psychiatric facility Maintain strict adherence to patient safety to include suicide and seizure precautions, abscond and detox protocols through close, one-to-one observation
Measure and record vital signs; complete I and O's and maintain detailed documentation Assist with admission /discharge as per hospital policy Utilize therapeutic communication tools and techniques Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
01/2004 to 01/2007
INTERIM
BUFFALO, NY
Personal Care Aide, Home Health Aide
Healthcare
Assist elderly clients with in-home care
Attend to daily need such as ADL, cooking
Housekeeping, laundry and running errands
Made beds, swept floors and sanitized surfaces to support activities of daily living. Helped clients stay happy and healthy by providing mental and emotional support. GED 03/2007
Adult Learning Center, Buffalo, NY
CERTIFIED NURSING ASSISTED 06/2007
Erie 1 BOCES, Buffalo, NY
Completed professional development in Certified Nursing Assistant EDUCATION AND TRAINING