Data Entry Customer Service, Collections

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

DIANE GRUMBLES

**** ******** ******* ******, ** 73071, 405-***-****, *********@*****.*** I would love the opportunity to work for your company in my home town. I have 20 years experience in data entry and I am very reliable and responsible.

Customer service and support Microsoft Office Accounts payable and receivable Keyboarding and data entry Peachtree Quickbooks

Customer service February 2020 - April 2020

Daylight donuts Norman, Oklahoma

Cashier

Answered phone

Helped customers

10-key

Collection specialist April 2018 - January 2020

CSI Oklahoma City, Oklahoma

Convinced customers to make immediate payments using persuasive techniques and in-depth knowledge of FDCPA law.

Helped customers get back on top of payment demands by setting up accommodating plans. Met customer needs consistently, closely discussing each person's needs and how best to meet each one. Hiring manager February 2017 - March 2018

Bunny's Onion Burgers Oklahoma City, OK

Customer service

Hired wait staff

Accounts receivable

Account payable

Swing manager August 2014 - February 2017

McDonald's Norman, Ok

Controlled costs with effective supply management and monitoring of food use. EDUCATION

Met strict quality standards, continuously monitoring food handling and safety. Managed establishment finances, including counting cash and receipts and completing bank deposits. Improved team knowledge and abilities by training each in proper procedures and standards. Business

Oklahoma City Community College, Oklahoma City, OK Early childhood education

University of Phoenix, Oklahoma City, Oklahoma

Who's who among American college students

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