Customer Service Package Sorter

SANDRA A.

RICHARD

S

R Burlington, KY *****,

859-***-****

************@*****.***

PROFESSIONAL SUMMARY

Performance-oriented Assistant manager focused on delivering exceptional business results across sales and operations. Manages customer service, promotions and training with practiced efficiency and attention to detail. Coordinates schedules and assignments to keep teams on-task to handle store requirements. SKILLS

• Employee training • Customer service management • Inventory counting

• Department oversight • Cash auditing

EXPERIENCE

Assistant Store Manager May 2019 - March 2023

Dollar General Burlington, Kentucky

• Managed inventory effectively, completing regular cycle counts and maintaining loss prevention strategies.

• Increased sales by overseeing successful promotional strategies and in-store events.

• Coordinated regular store cleaning and product resets for optimal appearance. Picker & Packer May 2017 - May 2019

Groupon Hebron, Kentucky

• Reported low stock levels and replenished inventory.

• Recorded pulled items with high accuracy, including product serial numbers and quantities.

• Supported order fulfillment objectives by memorizing specific inventory locations of high-demand SKUs. Package Sorter February 2007 - August 2012

Amazon Hebron, Kentucky

• Achieved daily performance targets, working quickly to process shipments and meet customer demands.

• Maintained team efficiency with well-organized storage, staging, and shipment areas.

• Moved packages of all sizes by hand or with equipment such as forklifts and pallet jacks. EDUCATION

Diploma - General June 1976

Polyetenic High School, Long Beach, ca

LANGUAGE

Conversational

English

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