Customer Service Representative
Resume:
W O R K E X P E R I E N C E
P E R S O N A L P R O F I L E
Authentic, compassionate, detail-oriented professional with over 25 years of experience and a proven knowledge of customer needs anticipation, conflict resolution skills. With a high personal drive for quality, I am always aiming for a “beyond successful” customer satisfaction outcome!
March 2019 to January 2020
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems
May 2019 to November 2019
Obtain agreements from property owners to place
properties for sale with real estate terms.
Monitor fulfillment of purchase contract terms to ensure that they are handled in a timely manner.
Compare a property with similar properties that have recently sold to determine its competitive market price. Act as an intermediary in negotiations between buyers and sellers over property prices and settlement details and during the closing of sales.
Generate lists of properties for sale, their locations, descriptions, and available financing options, using computers.
Maintain knowledge of real estate law, local economies, fair housing laws, types of available mortgages, financing options, and government programs.
Maintain awareness of current income tax regulations, local zoning, building and tax laws, and growth possibilities of the area where a property is located.
Arrange for title searches of properties being sold. Give buyers virtual tours of properties in which they are interested, using computers.
January 2020 to Present
broker Associate - LUX. Denver Real Estate
Customer Service Representative - United Airlines
Dawn
H o r t o n
Website
Linkedln
Number
@hortonsellscolorado
www.hortonsellscolorado.com
www.linkedin.com/in/dawn-piontek-
horton-98806b47
*******************@*****.***
Seasonal Server - Platte River bar & grill
Broker Associate - United Real Estate - Prestige Denver July 2022 - September 2022
Loved every aspect of this job! Waiting on tables and interacting with all the customers was so much fun. Trying to make their visit as enjoyable as possible no matter the occasion was my goal!• Handled a high volume of customers regularly • Served food
• Checked on guests frequently
• Cleared tables
• Processed transactions
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Server - Ling & Louie's Asian Bar & Grill
Broker Associate - STEPS REAL ESTATE
Broker Associate- Innovative Real Estate
Broker Associate - Cherry Creek Properties
Broker Associate - Keller Williams Integrity Real Estate Customer Service (online and phone)
Sales
Marketing
Data Entry
Business Development
POS systems
FOH service
Travel booking systems
Social Media
Contracts
Interior Design
Culinary Skills
Restaurant Experience - Server, Expo, Busser, Food Runner, Host Several years of teaching Pre-K and Kindergarten children in classroom and other platforms.
January 2016 to March 2019
August 2014 to January 2016
January 2014 to August 2014
September 2012 to January 2014
August 2015 to August 2016
Loved every aspect of this job! Waiting on tables and interacting with all the customers was so much fun. Trying to make their visit as enjoyable as possible no matter the occasion was my goal!• Handled a high volume of customers regularly • Served food
• Checked on guests frequently
• Cleared tables
• Processed transactions
January 2012 to September 2012
June 2011 to November 2011
Managing and seating customers and large groups either indoors or on the patio so their dining experience was top notch! Was definitely fun income while studying for my real estate license. SKILLS
Server/Hostess - HOPS
Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Solicit sales of new products or services.
Contact this candidate