Fulfillment Associate Stock Clerk
Resume:
JoQeria Johnson
Baldwin, FL *****
****************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Insurance Agent
Assurant - Jacksonville, FL
September 2022 to March 2023
• Inbound calls addressing concerns about claims
• Filing or following up on claims for damaged devices (i.e. cell phones, tablets, watches)
• Collecting payment as needed
• Conference calls with carriers and customers
Fraud Specialist
Citibank (Citi) - Jacksonville, FL
January 2022 to August 2022
• Perform dispute review of Fraud claims that are submitted
• Contact card members to verify changes, requests and potential fraud applications
• Investigate claims involving our high value and Base customers, including claim challenges, and detect fraud rings in their early stages
Customer Retention Specialist
Valor Intelligent Processing/Altice - Jacksonville, FL September 2021 to December 2021
• Communication with customers and sales associates
• Negotiating customer contract renewal and continuing business
• Addressing customers questions and concerns
Shift Manager
Firehouse Subs
April 2020 to January 2021
· Open and closing store
· Assisting crew members with orders
· Cash count and dropping financial deposits
Cap 2 Associate
Wal*Mart
March 2019 to August 2019
· Unloading daily merchandise
· Stocking and zoning store aisles
· Process apparel & damaged merchandise
Receiving/Stocker/Cashier
Burlington
October 2018 to February 2019
· Unloading truck inbound shipments
· Sorting, processing, and stocking merchandise
· Attentive and friendly service to customers as needed Front Desk/Host, Server
Dave & Buster's
June 2018 to September 2018
· Ensure Guests’ impressions with D&B are positive and welcoming
· Strong communication to guide guest through retail and dining
· Provide fast, friendly service and being attentive to Guests’ needs Fulfillment Associate I
Amazon Fulfillment Center
October 2017 to February 2018
· Receive products using frequency scanners
· Packaging received orders to be hipped
· Apply shipping labels and loading shipments
Packer and Packager
Fanatics
October 2016 to December 2016
· Measure, weigh, and count products and materials.
· Obtain, move, and sort products, materials, containers, and orders using RF Scanner.
· Remove completed or defective products or materials placing them on moving conveyors or loading docks.
Stock Clerk- Stockroom, Warehouse, or Storage Yard Grimes Warehouse
August 2016 to October 2016
· Verify inventory computations by comparing them to physical counts of stock and investigate discrepancies or adjust errors.
· Dispose of damaged or defective items or return them to vendors.
· Mark stock items using identification tags, stamps, electric marking tools or other labeling. Cashier
Dollar General
February 2016 to May 2016
· Count money in cash drawers at the beginning of shifts to ensure that amounts are correct & obtain adequate change
· Issue receipts, refunds, credits and/or change due to customers
· Identify prices of goods & tabulate bills using calculators, cash registers and/or optical price scanner Cashier
Dollar Tree
October 2015 to February 2016
· Receive payment by cash, automatic debit & credit card
· Greet customers entering the establishment
· Maintain clean & orderly checkout area
Hooters Girl/Bartender
Hooters
February 2015 to June 2015
· Serve food & drinks and accommodating every need of customers in a very friendly and courteous manner.
· Present customers with dining tab and accept payment, make correct change and/or complete the appropriate change card system.
· Greet customers as they enter or leave the restaurant, answer questions, provide helpful suggestions to customers with regards to food, drinks, and overall customer service. Education
Student in Entertainment Business
Full Sail University - Winter Park, FL
May 2020 to Present
High school diploma in General Studies
Westside High School - Jacksonville, FL
August 2009 to June 2012
Skills
• Active Learning
• Complex Problem Solving
• Reading Comprehension
• Social Perceptiveness
• Speaking
• Mathematics
• Service Orientation
• Bartending
• Team Player
• Goal- Oriented
• RF Scanner
• Order Picker
• Host/Hostess
• Order Picking
• Shipping & Receiving
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