SKILLS
PROFESSIONAL SUMMARY
WORK HISTORY
MELINDA LANE
651-***-**** • **************@*****.*** • Deer River, MN 56636
• Online Digital Resume
Hardworking Retail Pharmacist with 30 years in field. Focused on helping and educating customers dealing with acute illnesses and chronic medical conditions. Exceptional relationship-building, communication and team leadership abilities. Proficient in industry standards and knowledgeable about all compliance requirements. Customer Service
Advising and Educating
Patients
Prescription Review and
Dosage
Side Effect and Usage
Education
Maintaining Patient Records
Vaccination Administration
Specialized Pharmacy
Services
Mental Health Services
Controlled Substance
Management
Detail-Oriented
Nov 2015 - Sep 2021
Kihei, HI
Retail Staff Pharmacist / CVS Pharmacy
Educated patients about possible drug interactions and gave special administration instructions.
Taught patients how to use medical devices such as glucose meters and oximeters.
Administered prescription medications to public.
Entered orders into database, verified insurance and prepared medications.
Performed various immunizations.
Maintained effective level of medicines and supplies to meet expected demand.
Recruited, trained and managed staff members.
Provided advice on health issues, symptoms and medications. Adhered to pharmacy laws and code of ethics.
Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
Provided patient counseling and advice on prescriptions as well as alternatives and over-the-counter medications.
Effectively prioritized tasks and organized workflow to increase efficiency.
Supervised and coached team of pharmacy technicians and trainees.
Managed drug and supply inventories.
Advised patients on medication side effects and
contraindications and explained proper administration. Counseled patients regarding proper intake of medications. Properly filled and dispensed average of 430 prescriptions per day.
Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
Completed accurate cycle counts, inventory management and will-calls for customers.
Hand counted controlled medications, measured liquids and reconstituted antibiotics.
Closely monitored department performance metrics.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
Jun 2010 - Jan 2015
Roseville, MN
Pharmacist-in-Charge / Genoa Healthcare
Dispensed and verified Clozapine prescriptions and managed lab results for over 2600 clients across state of Minnesota. Supervised and coached team of 3 pharmacists, 8 pharmacy technicians and 11 phlebotomists.
Consistently performed in company's top 10% nationally in revenue and gross margin.
Participated in FDA's committee to develop Clozapine REM program and analyze accessibility.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients. Effectively prioritized tasks and organized workflow to increase efficiency.
Managed drug and supply inventories.
Adhered to pharmacy laws and code of ethics.
Nov 2009 - Jun 2010
Saint Paul, MN
Staff Pharmacist / Genoa Healthcare
Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
Effectively resolved insurance rejections and other billing EDUCATION
CERTIFICATIONS
issues.
Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
Maintained state and federal records of legendary drugs and controlled substances.
Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
Supervised dispensation of controlled substances using careful oversight and audit procedures.
Directly supervised 4 Pharmacy Technicians, interns and support staff while on duty.
Completed new and updated patient profiles with lists of patient medications.
Worked closely with Pharmacy Care Representatives (PCRs) in providing excellent patient care.
Mar 2003 - Nov 2009
Saint Paul, MN
Nuclear Pharmacist / Cardinal Health
Processed and reviewed over 400 prescription orders daily. Compounded, dispensed and managed radiopharmaceutical inventory.
Performed quality control tests on all compounded products. Packaged and shipped radioactive materials in compliance with federal and state regulations.
Performed leukocyte labeling procedures.
Calibrated equipment daily.
Oversaw radiation safety in laboratory.
Supervised lab technicians and drivers in performance of their duties.
Trained pharmacy interns in practice of nuclear medicine. Maintained appropriate drug records and completed reports as necessary.
Collaborated with colleagues, technicians and leading pharmacists in effective prioritization and filling of orders. Complied with strict health, industry and organizational regulations to maintain patient safety.
Jun 1993
Minneapolis, MN
Bachelor of Science in Pharmaceutical Sciences
University of Minnesota - Twin Cities
Oregon State University, Pharmacy Management Training (18 CE credits) LICENSES
Cardinal Health Nuclear Medicine, Authorized User Training (360 CE credits) North Dakota State University, Pharmaceutical Care Certification (240 CE credits) Minnesota 115718
Hawaii 3790